Years Certified Bookkeeper
Hi, I’m
Suzanne Mercer
Business Manager-Full Charge Bookkeeper
CT
Summary
A Certified Bookkeeper and Client Manager with over 8 years experience across various industries that includes publishing, medical and nonprofits as a certified bookkeeper, payroll, budgeting and AP/AR activities. A skillful office manager equip to handle daily office operations in fast-paced environments with decisive problem-solving skills and competency in defusing high-pressure.
Overview
2
2
Years QuickBooks Online Certification
Work History
Benay Enterprises, IncDanbury, CT
Client Business Manager
06.2021 - Current
Job overview
- Full charge bookkeeper for clients in the publishing and medical industries along with non profit business
- Specializes financial planning saving clients over 35% within 12 month period
- Quickbooks Online Certified
- Monthly Account Reconciliation
- Account Payables and Receivables
- Sales Tax Filings
- Year end tax preparation for CPA, 1099 filings and prior year adjusting journal entries
- Prepare monthly and quarterly financial reports
- Manages bi-weekly and semi-monthly payroll for over 78 employees using the following platforms; ADP Run, ADP Workforce, Insperity, Paylocity & Paychex Retirement Services
- Develops strategic plans for day-to-day financial operations
- Creates plans to remedy financial discrepancies and reconcile issues with records
- Maintains financial accuracy handling over $2.1 million dollars in monthly revenue
Benay Enterprises, Inc
Assistant Client Manager
11.2019 - 06.2021
Wilton Presbyterian ChurchWilton, CT
Office Administrator
01.2017 - 12.2019
Job overview
- Track inventory and order church office supplies using cost-effective solutions
- Organize weekly staff meetings and logged minutes for church records
- Process invoices and expenses using Quickbooks
- Offer office-wide website design support including troubleshooting all IT issues
- Track and communicate all issues with building contractors
- Arrange rapid office equipment repair and maintenance with vendors
- Payroll, AP/AR, deposits and record keeping
- Spearhead the move to paperless system, saving the church $1500 per year within 2 months
- Create detailed expense reports and requests for capital expenditure
- Increased weekly member engagement through social media by 68% through Constant Contact
- Increasing building rental contacts by 35% and implementing a 15% rate increase each year
- Go-to person for 5 staff members and 20 church board members, troubleshooting complex administrative and IT issues promptly
- Initiate timely response to emails, voicemails and written correspondences to 300 church members
- Produce high-quality documents, spreadsheets and presentations for head of staff using Publisher and
- Excel
VNA Home, IncNew Milford, CT
Scheduling Coordinator
05.2016 - 01.2017
Job overview
- Primary focus is to ensure office staff schedule is completed daily for active all private home health care clients
- Supervise over 20+caregivers
- Process ADP payroll
- Eliminate overtime with in schedules with potential new hires, perform reference checks and orientation for new hires
- Daily administrative duties
- Accomplishments: On-boarding and bi-weekly orientation classes for new hires; Maintained In-Service
- Regulations for OSHA and Safety Committees; Increased staffing, scheduling/billing hours; Maintained and increased original job description responsibilities
Education
Northern VA Community College
Associate from Business Management
12.1995
Skills
- Office Management (7 years)
- Scheduling (3 years)
- Account Receivable & Payable (7 years)
- Multi State Payroll Processing (3 years)
- Microsoft office Suite including Word, Excel and Publisher (12 years)
- Typing 80 words per minute
- Quickbooks and Bookkeeping (5 years)
Certification
- QuickBooks Online Certification - National Association Certified Public Bookkeepers- August 2020
- Certified Bookkeeper -National Association Certified Public Bookkeepers - February 2021
Timeline
Client Business Manager
Benay Enterprises, Inc
06.2021 - Current
Assistant Client Manager
Benay Enterprises, Inc
11.2019 - 06.2021
Office Administrator
Wilton Presbyterian Church
01.2017 - 12.2019
Scheduling Coordinator
VNA Home, Inc
05.2016 - 01.2017
Northern VA Community College
Associate from Business Management