Suzanne Veit
Austin
Summary
Dynamic leader with over 20 years of experience in managing supply chain operations across private and public sectors, demonstrating strong abilities in strategic planning, operational design, and risk management, particularly within emerging markets. Expertise includes implementing best practices from the private sector into public environments while overseeing comprehensive operational functions on domestic and international scales. Proficient in forecasting, demand planning, supply planning, sourcing, inventory management, order fulfillment, and freight distribution, with a commitment to continuous improvement and exceeding client expectations. Exceptional interpersonal skills facilitate effective collaboration across all organizational levels, fostering a culture of teamwork and innovation.
Overview
25
25
years of professional experience
1
1
Certification
Work History
PPM Project Director
Partnership for Supply Chain Management (PFSCM)
06.2020 - Current
- Provided strategic vision across the Project aligned with contract objectives and the evolving priorities of the Global Fund
- Developed strategies and implemented key initiatives to improve client engagement and performance metrics, ensuring client expectations and needs were met
- Oversaw the large-scale reorganization of the Client Services team, moving away from product category alignment to regional/country alignment – supporting a deeper client focused management approach while avoiding disruptions and maintaining overall Project performance of KPIs
- Led the implementation of the Supplier Engagement team to focus on supplier performance and relationship management, creating a more collaborative operational engagement with suppliers
- Implemented multiple focused improvement initiatives to drive deeper collaboration across the PPM operational units and supporting units within PFSCM as well as externally with client teams
- Oversaw process and organizational changes needed to align with the Global Fund’s changing focus in priorities – moving away from diagnostic products focused on COVID pandemic response to more complex, large scale capital equipment products focused on future pandemic preparedness
Director of Global Procurement
HID Global – A Division of Assa Abloy
11.2017 - Current
- Led organizational & cultural transition from regional purchasing, to align all buyers under 1 global team
- Manage a team of 23 buyers across multiple countries to coordinate and manage the flow of material into 5 primary fulfilment centres to support customer sales.
- Manage team of 3 system support/business analysts in Austin to develop system enhancements, tools for better data visibility to support better decision making, and buyer performance dashboards
- Developed inventory management strategy with senior leadership to reduce global inventory and improve material turns/through-put
- During year 1 in role, drove down inventory by 6% over prior year to $119 million while still achieving unplanned growth of 9% in revenue to $1.2 billion for the business overall.
- In collaboration with other Assa Abloy divisions, led HIDs portion of the Seamless Flow program to implement & improve automatic data exchange between suppliers’ systems & our own, and coordinated with new HID acquisitions to implement those standards.
- Managed the selection and implementation of a new Supplier Relationship Management solution, to better manage supplier integration activities as well as build new capability for engineering, sourcing and procurement collaboration.
- Implemented supplier performance metrics to better align on performance expectations and to help suppliers align their internal processes to meet those needs.
- Worked to develop and implement a cross functional organizational structure to better integrate procurement with planning, sourcing and customer order scheduling to better manage inventory and ensure a more accurate customer order commitment.
- Created a new role within the procurement team to provide more streamlined communication such as providing suppliers with a single point of contact for all coordinating activities like supply allocation priorities, invoice payment assistance, plus coordination between sites to rebalance inventory, share stock, etc
- Selected as 1 of 4 HID employees to participate in Assa Abloy’s Management Leadership Program in 2019 – a yearlong program with 3 in-person modules, group project work throughout the year & final presentation of project results at the end of the program.
Sr. Manager for Sales & Operations Planning
HID Global – A Division of Assa Abloy
10.2015 - 11.2017
- Led the company’s global development and implementation of Sales & Operations Planning
- In alignment with HID senior leadership, helped to drive cultural change within the organization to a more data driven and collaborative environment
- Created and implemented standard S&OP forums for the company globally across multiple business units
- Established a weekly Sales & Operations Execution forum to better align functional supply chain teams around planning and exception management where nothing existed before
- Developed Planning capability by building an S&OP team from 1 to a team of 6 through talent acquisition, development, cross-training and cross-organizational collaboration
- Expanded the team’s responsibilities to implement analytical tools and capability through data mining, with the result of providing visibility to information, processes and performance previously unavailable.
- Established metrics and dashboards that continue to drive accountability and clarity in the planning process
- Worked with cross functional teams to integrate technology and product roadmaps across product portfolios into Global Demand plans, expanding to over 8,500+ SKUs managed across 4 regions
Director of Supply Operations
John Snow, Inc.
09.2010 - 10.2015
- Responsible for the vision and overall strategy for the Supply Operations unit to create an agile, responsive, and cost-effective team managing and distributing commodities with an average annual value of over $200 million, for the execution of JSI’s contract for commodity procurement and distribution with the US Agency for International Development (USAID | DELIVER PROJECT)
- Served on the Executive Management Team to ensure development, integration, implementation, and collaboration of systems, processes and tools essential to organizational success across all functional areas within the organization
- Oversaw all phases of planning/forecasting, warehousing, order processing and distribution activities with team managers and supervised a team of 10
- Developed and implemented a multi-forwarder strategy for the execution of all third-party logistics (3PL) distribution services resulting in an average annual cost savings of 40% ($1.2 million)
- Through strategic client engagement, developed risk management and mitigation plans for daily operations and strategic projects
- Established continuous improvement processes to align with client expectations, including key performance indicators. Increased on time performance by nearly 20% over a 6-year period during the Project
- Prepared and monitored budgets and work plans ensuring compliance with corporate and contractual rules and regulations and monitor the effective use of project funds
- Participated in working group to develop sourcing strategy and map supplier markets down to second and third tier suppliers
Operations Manager
John Snow, Inc.
02.2007 - 09.2010
- Helped to design and implement the organizational structure for the Supply Operations Team
- Oversaw all downstream supply chain functions including Inventory Management, Demand Planning, Order Entry and Fulfillment, and Freight
- Worked closely with procurement and finance teams on procurement planning and shipment scheduling
- Created Excel based forecasting tool and implemented procedure for monthly demand planning
- Determined strategic stock levels and replenishment plans for global distribution centres/warehouses
- Key participant in technical working groups analysing product specifications, storage and transport considerations, and other related issues to ensure compliance with warehousing and freight partners
- Collaboratively established KPI review process, including reviewing results of performance metrics, such as on-time shipments, supplier fill rate, inventory turns, etc.
Global Alliance Operations Manager
TANDBERG, Inc. (Acquired by Cisco Systems, Inc. in 2010 for $3.4 billion)
10.2005 - 02.2007
- Assisted Vice President of Operations to develop and maintain relationships with global partners (i.e. Cisco Systems, IBM, Microsoft, etc.) on joint initiatives
- Managed original equipment manufacturer (OEM) product development and relationship with global partners by making sure all contractual obligations are met, and communicating with partners to accommodate their requirements regarding quality, manufacturing, and product development
- Developed and implement process improvement initiatives within the global operations department.
- Project leader for sourcing and negotiating with potential third-party manufacturing partners
- Managed other projects on an ongoing basis within the scope of the operations department
Logistics Manager
TANDBERG, Inc. (Acquired by Cisco Systems, Inc. in 2010 for $3.4 billion)
08.2000 - 10.2005
- Generated supply forecasts to manufacturing partners in the US on quarterly basis with 90% accuracy rate
- Purchased inventory for North and South American operations
- Managed reconciliation of inventory process
- Negotiated pricing with vendors and manufacturing partners saving costs of over $1.6 million per year
- Assisted with materials resource planning for Americas’ specific product lines
- Managed all logistical partners and distribution centres for all of US based operations
- Successfully managed order processing department with staff of six
Education
MBA - International Business
The George Washington University
Washington, DC01.2005
BA - Communications / Public Relations
University of Texas at Arlington
Arlington, TX01.1999
BA - French
University of Texas at Arlington
Arlington, TX01.1999
Skills
- Proficient in Microsoft Office Suite, including Visio and advanced skills in Word and Excel
- Experience with multiple ERPs (including Oracle EBS & Oracle Cloud) and have previously conducted research in the market identifying cloud based, multi-tenant solutions
- Some knowledge of Salesforcecom and ARIBA e-sourcing software
- Client relations
- Project scope
- Agreement negotiation
- Scope development
- Schedule management
Affiliations
- APICS – since 2012
- Council for Supply Chain Management Professionals – since 2014
Certification
- Institute for American Universities in Aix-en-Provence, France – Summer Study Abroad 1999
- APICS: Certified Supply Chain Professional (CSCP) – since 2013
Timeline
PPM Project Director
Partnership for Supply Chain Management (PFSCM)
06.2020 - Current
Director of Global Procurement
HID Global – A Division of Assa Abloy
11.2017 - Current
Sr. Manager for Sales & Operations Planning
HID Global – A Division of Assa Abloy
10.2015 - 11.2017
Director of Supply Operations
John Snow, Inc.
09.2010 - 10.2015
Operations Manager
John Snow, Inc.
02.2007 - 09.2010
Global Alliance Operations Manager
TANDBERG, Inc. (Acquired by Cisco Systems, Inc. in 2010 for $3.4 billion)
10.2005 - 02.2007
Logistics Manager
TANDBERG, Inc. (Acquired by Cisco Systems, Inc. in 2010 for $3.4 billion)
08.2000 - 10.2005
BA - Communications / Public Relations
University of Texas at Arlington
BA - French
University of Texas at Arlington
MBA - International Business
The George Washington University