Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Suze Espera

Summary

Hardworking Housekeeper bringing 27 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Room Attendant

Ramada Inn
03.1997 - 10.1998
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Housekeeper

Goodwin House Alexandria
11.1999 - 07.2006
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.

Housekeeper

Tallahassee Memorial Hospital
03.2007 - 09.2012
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
  • Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.

EVS Housekeeper

Florida State University
08.2012 - 08.2016
  • Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
  • Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
  • Prioritized tasks based on urgency, ensuring prompt attention was given to critical areas requiring immediate attention.
  • Contributed to the overall success of the facility by actively participating in continuous improvement initiatives and quality assurance measures.

Housekeeper

Woodbine Rehabilitation & Healthcare Center
11.2016 - 11.2017
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

CNA

Michelle Loving Care Inc
03.2018 - 06.2022
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.

Housekeeper

Orlando Health
08.2022 - Current
  • Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
  • Maintained inventory of cleaning supplies, ensuring adequate stocks were available for daily use.
  • Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
  • Managed equipment maintenance tasks such as vacuum cleaner checks, floor scrubber upkeep, and replacement of worn-out tools as needed.
  • Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
  • Streamlined communication among housekeeping staff members by regularly attending team meetings and providing constructive feedback when necessary.
  • Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.

Education

High School Diploma -

L'école Nationale De Filles D'Haïti
Port Au Prince, Haiti
06.1979

Skills

  • Guest Relations
  • Laundry Management
  • Cleaning techniques
  • Customer Service
  • Restroom detailing
  • Vacuuming
  • Mopping and sweeping
  • Health and safety compliance

Certification

  • Licensed Certified Nursing Assistant - 7 years

Languages

English
Professional Working
French
Professional Working
Haitian Creole
Native or Bilingual

Timeline

Housekeeper

Orlando Health
08.2022 - Current

CNA

Michelle Loving Care Inc
03.2018 - 06.2022

Housekeeper

Woodbine Rehabilitation & Healthcare Center
11.2016 - 11.2017

EVS Housekeeper

Florida State University
08.2012 - 08.2016

Housekeeper

Tallahassee Memorial Hospital
03.2007 - 09.2012

Housekeeper

Goodwin House Alexandria
11.1999 - 07.2006

Room Attendant

Ramada Inn
03.1997 - 10.1998

High School Diploma -

L'école Nationale De Filles D'Haïti
Suze Espera