Suzen Everhart
Chicago,United States
Summary
Desiring to utilize versatile skills in part-time opportunity within Chicago boutique, focused on delivering extraordinary customer service and ensuring comprehensive follow-through.
Overview
27
27
years of professional experience
Work History
Artist & Jewlery Designer
Splendidly, Zen Designs.
03.2012 - Current
- Utilized hands-on practice and experimentation to develop diverse artistic techniques.
- Participated in peer feedback sessions to improve artistic concepts in collaborative projects.
- Mastered digital art tools, increasing capability in essential software for modern artistry.
Store Manager
Local Charm Artisan Jewelry.
10.2016 - 12.2020
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Developed rewards program that significantly increased repeat business by rewarding loyal customers.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
Doula & Childbirth Educator
Wholstic Family Doula Care
01.1999 - 12.2016
- Provided emotional and physical support during labor, enhancing client comfort and experience.
- Educated families on childbirth options, promoting informed decision-making throughout the process.
- Assisted clients in developing personalized birth plans, ensuring alignment with their values and preferences.
- Supported postpartum recovery through home visits, offering resources for newborn care and maternal wellness.
- Mentored new doulas in best practices, enhancing team performance and client satisfaction standards.
- Built a strong referral network within the community by establishing positive relationships with local healthcare providers, childbirth educators, lactation consultants, and other professionals in the maternal health field.
- Enhanced client comfort during labor by utilizing various pain management techniques such as massage, breathing exercises, and position changes.
- Provided continuous emotional support throughout each stage of labor, helping clients maintain a positive mindset during challenging moments.
- Provided compassionate care to clients experiencing pregnancy loss or other challenging circumstances related to their reproductive journey.
- Supported families in making informed decisions about childbirth options by sharing evidence-based information on various topics related to pregnancy and birth.
- Assisted clients in creating comprehensive birth plans that reflected their personal preferences and values while considering medical recommendations.
Education
GED -
William Rainey Harper College
Palatine, ILChildbirth Education
Birthing From Within
Phoenix, AZ06.2001
Doula Certificate
Dona
Los Angeles, CA09.1999
Timeline
Store Manager
Local Charm Artisan Jewelry.
10.2016 - 12.2020
Artist & Jewlery Designer
Splendidly, Zen Designs.
03.2012 - Current
Doula & Childbirth Educator
Wholstic Family Doula Care
01.1999 - 12.2016
GED -
William Rainey Harper College
Childbirth Education
Birthing From Within
Doula Certificate
Dona