Suzette Bahm
Spicewood,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Personal Trainer /ISSA Certified Personal Trainer
Self Employed Services
01.2009 - 06.2016
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Designed specific workout systems for individual clients based on performance ability.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Developed customized fitness plans for wide range of clients to expand services.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
Public Relations Officer
Construction Specialties
02.2008 - 12.2009
- Raised brand awareness through consistent marketing efforts and product campaign launches.
- Developed innovative marketing and PR strategies.
- Designed and created campaign e-mail invitations, articles and marketing videos.
- Represented organization to customers, public, government officials and other external sources. Developed key and valued relationships with customers, public, government officials and other external sources by resolving issues quickly.
- Wrote press materials and delivered presentations to media representatives.
- Managed internal, external and crisis communications.
- Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.
- Aligned projects and daily activities with company vision, strategies and tactics.
- Built professional relationships with distributors, customers and media staff by attending trade shows.
Sales and Marketing Manager
Contra International
01.2007 - 11.2008
- Managed sales promotions and marketing strategies on major social media sites.
- Analyzed sales and marketing data for improved strategies.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Managed accounts to retain existing relationships and grow share of business.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Implemented systems and procedures to increase sales.
Field Management Systems Coordinator
Smith Services International (Oil And Gas)
01.2003 - 12.2007
- Oversaw continuous development of tools and workflows to manage critical business processes.
- Designed, planned and implemented new systems and enhancements to existing systems to improve productivity.
- Collaborated with stakeholders to define and clarify user requirements.
- Researched and implemented new software to meet business needs.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Worked with third-party vendor support to address product-related issues.
- Developed data warehousing solutions between software platforms to execute cohesive data information access.
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Self-motivated, with a strong sense of personal responsibility
Assistant Manager
Moss Muscle
01.1997 - 11.2002
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Personal Assistant to the Managing Director
Link Block Ltd.
01.1990 - 12.1996
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Served as point of contact between clients and managerial staff.
- Used discretion when handling confidential information.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Screened personal and business calls and directed to appropriate party.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Education
Bachelor of Commerce - Commerce
Cape Town College
Cape Town, South Africa12.1989
Skills
- Coordination Skills
- Public Relations
- Travel Booking Management
- Customer Service
- Strong Problem Solver
- Shipping and Receiving Packages
- Business Correspondence
- Filing
- Self Starter
- Database Maintenance
- Personal Calendar Oversight
- Dedicated Team Player
- Communication Skills
- Travel Arrangement Coordination
- Multitasking and Organization
- Invoice Preparation
- Marketing and Promotions
- Maintain Filing Systems
- Document Filing and Retrieval
Timeline
Personal Trainer /ISSA Certified Personal Trainer
Self Employed Services
01.2009 - 06.2016
Public Relations Officer
Construction Specialties
02.2008 - 12.2009
Sales and Marketing Manager
Contra International
01.2007 - 11.2008
Field Management Systems Coordinator
Smith Services International (Oil And Gas)
01.2003 - 12.2007
Assistant Manager
Moss Muscle
01.1997 - 11.2002
Personal Assistant to the Managing Director
Link Block Ltd.
01.1990 - 12.1996
Bachelor of Commerce - Commerce
Cape Town College
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