Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suzette Brown

Kew Gardens,NY

Summary

A motivated, resilient and compellingly persuasive individual who demonstrates ability to provide emotional support to patients and families. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Food Service Worker

NYU Langone Orthopedic Hospital
08.2017 - Current
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Visits assigned patients on daily basis and assists with menus.
  • Updates and corrects patient menus on a timely basis
  • Demonstrates knowledge of the organizations Service Standard and incorporates them into performance of duties
  • Assures daily delivery of patient nourishments
  • Consults with Clinical Dietitian and Supervisors regarding each patients dietary needs and change in patient status

Waitress

The Door Restaurant
12.2013 - 08.2017
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Interact with patrons to ensure satisfaction with food and service
  • Set dinning tables according to service standards
  • Routinely cleaned work areas and silverware throughout each shift
  • Guided guests through menus while demonstrating a thorough knowledge of the food, beverages and ingredients
  • Promoted a positive atmosphere to ensure that each customer received exceptional food and service
  • Greeted numerous visitors and created a welcoming atmosphere to meet their needs
  • Provide quality service to customers by assisting with necessary task(s) needed to make their dinning experience memorable
  • Ensure that the restaurant is equipped with adequate coffee, napkins and Table clothes prior to Service
  • Daily ordering of dinner rolls for restaurant customers
  • Event catering assistant
  • Team Leader at Grace Jerk Festival and Grooving in the park VIP tent - ensure that tent is stocked with adequate food items and beverage for serving


Dining Room Line Server

The Door Restaurant
08.2012 - 12.2013
  • Delivered accurate orders to customers, ensuring correct portion sizes and presentation.
  • Assist kitchen staff and cooks with various tasked when needed
  • Wash, cut and peel various food, such as vegetables, garnish and lemons to prepare for servicing
  • Sanitize and clean work areas, dishes, silverware and steam tables

Takeout Line Server

The Door Restaurant
06.2011 - 08.2012
  • Maintained high standards of cleanliness by consistently adhering to food safety guidelines and procedures.
  • Prepare different kinds of food according to customer's telephone and walk in orders
  • Check to ensure all food are prepare as per customers request
  • Replenish food line with required items
  • Stock work station with plates, spoons and forks

Accounts Clerk

Custom Caribbean Vacations
05.1999 - 12.2010
  • Generated financial statements and facilitated account closing procedures each month
  • Trained new employer on accounting principles and company procedures
  • Filed Tax returns and prepared governmental reports in compliance with strict standards
  • Take ownership of customers and villa owners need, see problem through until fully resolved
  • Undertaking general administrative duties like answering of telephone calls, filing, sending fax, photo copying and opening mails.
  • Responding appropriately to customers and villa owner's questions via email
  • Take ownership of customer needs, queries and see problem through until fully resolved
  • Daily report for in house activity, advising of accomplishment and make recommendations for any room of improvements
  • Daily check off of company's sales and prepare for deposit
  • Assisting customers repayments for booked reservation
  • Account reconciliation and signing of checks

Office Clerk

Trelawny Infirmary
07.1998 - 05.1999
  • Accurately record, remember and verbally communicate detailed information
  • Completed and submit bills, letters, invoices and checks
  • Co-operatively work with others to produce and deliver required work
  • picked up incoming stock and delivered to designated inmates and administrative office
  • Daily check on ward assistance duties
  • Verified computations against physical count of stock




Office Clerk

United Engineering
01.1997 - 06.1998
  • Monitored payments due from clients and promptly contacted clients with past due payments
  • Created daily and weekly cash reports for accounting management
  • Prepare and deposit daily sales
  • Prepare monthly statutory deductions
  • Estimate cost of various job completed

Education

No Degree - Nursing

New York Institute of Health Careers LLC
89-44 162 Street Jamaica, Ny 11432
11.2023

High School Diploma -

William Knibb Memorial High School
Martha Brae, Falmouth, Trelawny
06.1995

Skills

  • Equipment Maintenance
  • Customer service-oriented
  • Attention to details
  • Dedicated team player
  • Quick Learner
  • Organized multi-tasker
  • Complex Problem-Solving
  • Hospital operations
  • Patient Care
  • Accustomed to shift work
  • infection control standards
  • Vital signs monitoring

Certification

  • Phlebotomy Technician
  • Electrocardiogram Technician (EKG)
  • Nursing Assistant

Timeline

Food Service Worker

NYU Langone Orthopedic Hospital
08.2017 - Current

Waitress

The Door Restaurant
12.2013 - 08.2017

Dining Room Line Server

The Door Restaurant
08.2012 - 12.2013

Takeout Line Server

The Door Restaurant
06.2011 - 08.2012

Accounts Clerk

Custom Caribbean Vacations
05.1999 - 12.2010

Office Clerk

Trelawny Infirmary
07.1998 - 05.1999

Office Clerk

United Engineering
01.1997 - 06.1998

No Degree - Nursing

New York Institute of Health Careers LLC

High School Diploma -

William Knibb Memorial High School

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Suzette Brown