Suzette Brown
Kew Gardens,NY
Summary
A motivated, resilient and compellingly persuasive individual who demonstrates ability to provide emotional support to patients and families. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food Service Worker
NYU Langone Orthopedic Hospital
550 First Avenue, New York, NY 10016
08.2017 - Current
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Visits assigned patients on daily basis and assists with menus.
- Updates and corrects patient menus on a timely basis
- Demonstrates knowledge of the organizations Service Standard and incorporates them into performance of duties
- Assures daily delivery of patient nourishments
- Consults with Clinical Dietitian and Supervisors regarding each patients dietary needs and change in patient status
Waitress
The Door Restaurant
Queens, NY
12.2013 - 08.2017
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Interact with patrons to ensure satisfaction with food and service
- Set dinning tables according to service standards
- Routinely cleaned work areas and silverware throughout each shift
- Guided guests through menus while demonstrating a thorough knowledge of the food, beverages and ingredients
- Promoted a positive atmosphere to ensure that each customer received exceptional food and service
- Greeted numerous visitors and created a welcoming atmosphere to meet their needs
- Provide quality service to customers by assisting with necessary task(s) needed to make their dinning experience memorable
- Ensure that the restaurant is equipped with adequate coffee, napkins and Table clothes prior to Service
- Daily ordering of dinner rolls for restaurant customers
- Event catering assistant
- Team Leader at Grace Jerk Festival and Grooving in the park VIP tent - ensure that tent is stocked with adequate food items and beverage for serving
Dining Room Line Server
The Door Restaurant
Queens, NY
08.2012 - 12.2013
- Delivered accurate orders to customers, ensuring correct portion sizes and presentation.
- Assist kitchen staff and cooks with various tasked when needed
- Wash, cut and peel various food, such as vegetables, garnish and lemons to prepare for servicing
- Sanitize and clean work areas, dishes, silverware and steam tables
Takeout Line Server
The Door Restaurant
Queens, NY
06.2011 - 08.2012
- Maintained high standards of cleanliness by consistently adhering to food safety guidelines and procedures.
- Prepare different kinds of food according to customer's telephone and walk in orders
- Check to ensure all food are prepare as per customers request
- Replenish food line with required items
- Stock work station with plates, spoons and forks
Accounts Clerk
Custom Caribbean Vacations
Silver Sands, Duncans Trelawny,Jamaica
05.1999 - 12.2010
- Generated financial statements and facilitated account closing procedures each month
- Trained new employer on accounting principles and company procedures
- Filed Tax returns and prepared governmental reports in compliance with strict standards
- Take ownership of customers and villa owners need, see problem through until fully resolved
- Undertaking general administrative duties like answering of telephone calls, filing, sending fax, photo copying and opening mails.
- Responding appropriately to customers and villa owner's questions via email
- Take ownership of customer needs, queries and see problem through until fully resolved
- Daily report for in house activity, advising of accomplishment and make recommendations for any room of improvements
- Daily check off of company's sales and prepare for deposit
- Assisting customers repayments for booked reservation
- Account reconciliation and signing of checks
Office Clerk
Trelawny Infirmary
Falmouth, Trelawny, Jamaica
07.1998 - 05.1999
- Accurately record, remember and verbally communicate detailed information
- Completed and submit bills, letters, invoices and checks
- Co-operatively work with others to produce and deliver required work
- picked up incoming stock and delivered to designated inmates and administrative office
- Daily check on ward assistance duties
- Verified computations against physical count of stock
Office Clerk
United Engineering
Duncans, Trelawny, Jamaica
01.1997 - 06.1998
- Monitored payments due from clients and promptly contacted clients with past due payments
- Created daily and weekly cash reports for accounting management
- Prepare and deposit daily sales
- Prepare monthly statutory deductions
- Estimate cost of various job completed
Education
No Degree - Nursing
New York Institute of Health Careers LLC
89-44 162 Street Jamaica, Ny 1143211.2023
High School Diploma -
William Knibb Memorial High School
Martha Brae, Falmouth, Trelawny06.1995
Skills
- Equipment Maintenance
- Customer service-oriented
- Attention to details
- Dedicated team player
- Quick Learner
- Organized multi-tasker
- Complex Problem-Solving
- Hospital operations
- Patient Care
- Accustomed to shift work
- infection control standards
- Vital signs monitoring
Certification
- Phlebotomy Technician
- Electrocardiogram Technician (EKG)
- Nursing Assistant
Timeline
Food Service Worker
NYU Langone Orthopedic Hospital
08.2017 - Current
Waitress
The Door Restaurant
12.2013 - 08.2017
Dining Room Line Server
The Door Restaurant
08.2012 - 12.2013
Takeout Line Server
The Door Restaurant
06.2011 - 08.2012
Accounts Clerk
Custom Caribbean Vacations
05.1999 - 12.2010
Office Clerk
Trelawny Infirmary
07.1998 - 05.1999
Office Clerk
United Engineering
01.1997 - 06.1998
No Degree - Nursing
New York Institute of Health Careers LLC
High School Diploma -
William Knibb Memorial High School