Dynamic leader with a proven track record at the City of Decatur Parks and Recreation, adept in operations management and staff development. Excelled in fostering team efficiency, reducing conflict incidents, and enhancing safety protocols. Skilled in process improvement and employee motivation, significantly increasing engagement and satisfaction. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
24
24
years of professional experience
Work History
Supervisor
City of Decatur Parks and Recreation
07.1999 - 12.2012
Responsible for lifeguard training, first aid and CPR through American Red Cross and Ellis lifeguard training.
oversaw 2 Industrial pools and one waterpark, ensuring that all equipment and pool chemicals were running correctly on an hourly and daily basis.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Field Engineer
Ogden Engineering
02.1999 - 06.1999
Monitored construction methods and installations, inspection and testing processes.
Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
Manager Space Acadamey
U.S.Space and Rocket Center
05.1989 - 02.1999
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Education
Bachelor of Science - Geology/Enviromental Engineering
University of Alabama At Birmingham
Birmingham, AL
11.1993
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Complex Problem-Solving
Staff Development
Staff Discipline
Processes and procedures
Operations Management
Process Monitoring and Improvement
Policy Enforcement
Timeline
Supervisor
City of Decatur Parks and Recreation
07.1999 - 12.2012
Field Engineer
Ogden Engineering
02.1999 - 06.1999
Manager Space Acadamey
U.S.Space and Rocket Center
05.1989 - 02.1999
Bachelor of Science - Geology/Enviromental Engineering
Certified Clinical Medical Assistant at Huntsville Hospital Neurological AssociatesCertified Clinical Medical Assistant at Huntsville Hospital Neurological Associates