Suzette Grogan

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
• Assisted clients with daily living activities, promoting independence and wellbeing.
• Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.

• Enhanced patient comfort by providing compassionate and attentive personal care.
• Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Developed trust-based relationships with clients through active listening and empathetic communication skills.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Provided safe mobility support to help patients move around personal and public spaces.
• Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Facilitated mobility assistance for patients requiring help with transfers or ambulation.
• Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
• Documented vitals, behaviors, and medications in client medical records.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Assisted with daily living activities, running errands, and household chores.

Was responsible for the incoming & outgoing files.

• Assisted with document scanning and imaging projects to support accurate file back-up & direct the files to different departments.
• Worked with the incoming mail to attach to the correct file.