- Photography
- Interior Design
- Fashion
Suzette Guercia
Boca Raton
Summary
Dynamic professional with a proven track record in team management and customer engagement, notably at Renee New York. Excelled in optimizing operational efficiencies and enhancing brand awareness through creative strategies and effective event networking. Skilled in product knowledge and customer service, achieving significant improvements in customer loyalty and operational productivity.
Overview
35
35
years of professional experience
Work History
Ambassador for Fashion
Antsco Fashion LTD
01.2023 - 08.2024
- Assisted team with operational policies and procedures to drive services.
- Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Cultivated strong relationships with media representatives to secure widespread coverage and feature stories.
Shop Manager
Renee New York
09.2000 - 05.2008
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Controlled costs by effectively negotiating with vendors, saving $[Amount] on budget per year.
- Optimized store layout for better customer flow and product visibility, ultimately enhancing the overall shopping experience.
Shop Manager
Cocodrillo
06.1994 - 07.2000
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Optimized store layout for better customer flow and product visibility, ultimately enhancing the overall shopping experience.
- Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
Banquet Manager
Woodbury Country Club
09.1989 - 08.1993
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Interpreted instructions to schedule and set up events to client specifications.
- Collaborated with clients to create customized menus, meeting dietary and budgetary requirements.
Education
Associate of Arts - Fashion Merchandising
Berkley
Hicksville, NY06-1981
Skills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Customer service
- Multitasking
- Creative strategies
- Event networking
Interests
Timeline
Ambassador for Fashion
Antsco Fashion LTD
01.2023 - 08.2024
Shop Manager
Renee New York
09.2000 - 05.2008
Shop Manager
Cocodrillo
06.1994 - 07.2000
Banquet Manager
Woodbury Country Club
09.1989 - 08.1993
Associate of Arts - Fashion Merchandising
Berkley
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