Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzette Junier

Vacaville

Summary

A seasoned Chief Compliance and Privacy Officer at Q2 Software, Inc., I excel in regulatory compliance and policy development, alongside fostering teamwork and collaboration. My expertise in enhancing privacy governance and data protection has significantly improved organizational reputation and compliance efforts, showcasing a blend of strategic insight and practical achievements.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

39
39
years of professional experience

Work History

Chief Compliance and Privacy Officer

Q2 Software,Inc.
06.2006 - 02.2025
  • Ensured compliance with privacy regulations by conducting regular audits and assessments.
  • Developed comprehensive privacy policies to safeguard sensitive information.
  • Improved data protection with effective implementation of security protocols.
  • Conducted training sessions for staff to increase awareness of privacy practices.
  • Collaborated with IT teams to enhance system security and data protection.
  • Assisted organizations in achieving regulatory compliance with detailed policy reviews.
  • Addressed potential privacy issues promptly to minimize organizational risk.
  • Provided expert guidance on data privacy to support organizational goals.
  • Enhanced privacy governance by developing clear guidelines and procedures.
  • Improved organizational reputation by maintaining high standards of privacy compliance.
  • Coordinated privacy compliance efforts with cross-functional teams.
  • Provided recommendations for enhancing data security through comprehensive evaluations.
  • Supported legal teams by providing privacy-related insights and expertise.
  • Managed timely responses to data subject access requests, ensuring compliance with applicable regulations.
  • Spearheaded training initiatives to educate employees on privacy laws and best practices, promoting a culture of data protection awareness.
  • Established strong working relationships with regulators, demonstrating proactive engagement in privacy matters.
  • Advised senior management on strategic decisions related to privacy issues, supporting informed decision-making at all levels of the organization.
  • Achieved efficient vendor management through detailed reviews of their privacy practices and documentation requirements.
  • Collaborated with cross-functional teams to ensure privacy regulations were incorporated into new product development processes.
  • Evaluated potential mergers or acquisitions from a privacy perspective, assessing risks associated with integrating new entities into the existing framework.
  • Enhanced privacy compliance by developing and implementing comprehensive policies and procedures.
  • Updated record-keeping systems to track consent preferences, ensuring accurate processing of personal data in line with individual choices.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Developed risk assessment models to identify potential compliance risks.
  • Maintained composure in stressful situations, confrontations, interviews and records searches.
  • Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
  • Kept informed regarding pending industry changes, trends or best practices.
  • Assisted with development of compliance objectives and strategies.
  • Evaluated and monitored supplier and partner relationships to support compliance.

SVP: Banking Operations and Technology

North Bay Bancorp
01.1996 - 03.2006
  • Led strategic initiatives to drive organizational growth and improve market position.
  • Directed cross-functional teams to implement operational improvements and cost-saving measures.
  • Cultivated partnerships with industry leaders to drive competitive advantage.
  • Fostered executive leadership culture, mentoring and developing senior management.
  • Reduced operational costs by optimizing resource allocation and improving processes.
  • Spearheaded digital transformation projects to enhance technological capabilities.
  • Increased customer satisfaction with initiatives focused on service excellence.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
  • Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
  • Enhanced company performance by implementing new strategies and streamlining operations.
  • Identified opportunities to improve business process flows and productivity.
  • Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
  • Secured vital partnerships with industry leaders, enhancing company reputation and expanding market reach.
  • Networked with customers, prospects and partners at conferences and trade shows.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

VP: Banking Operations

Continental Pacific Bank/Sierra Qest Bank
01.1986 - 01.1996
  • Spearheaded strategic initiatives to drive company-wide growth and innovation.
  • Developed cross-functional teams for improved collaboration and project execution.
  • Enhanced profitability by optimizing operational processes and resource allocation.
  • Led comprehensive market analysis, identifying opportunities for expansion and increased market share.
  • Improved efficiency by streamlining communication channels and decision-making processes.
  • Enhanced organizational performance by instituting best practices and continuous improvement methodologies.
  • Increased employee engagement with initiatives focused on professional development and recognition.
  • Managed high-impact projects to ensure timely delivery and alignment with strategic goals.
  • Championed adoption of new technology solutions to improve business efficiencies.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.

Education

High School Diploma -

Cal State East Bay
Hayward, CA

Skills

  • Data protection
  • Risk assessment
  • Regulatory compliance
  • Policy development
  • Data governance
  • Compliance monitoring
  • Privacy impact assessments
  • Privacy policy enforcement
  • Data breach response
  • Third-party risk management
  • Data retention policies
  • Compliance reporting
  • Privacy program management
  • Compliance frameworks
  • Policy implementation
  • Privacy assessments
  • Privacy regulations
  • Data classification
  • Privacy standards
  • Regulatory updates
  • Data retention strategies
  • Privacy complaint handling
  • Privacy governance
  • Privacy incident investigations
  • Privacy regulatory updates
  • Privacy program development
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Problem-solving abilities
  • Attention to detail
  • Time management
  • Excellent communication
  • Reliability
  • Critical thinking

Timeline

Chief Compliance and Privacy Officer

Q2 Software,Inc.
06.2006 - 02.2025

SVP: Banking Operations and Technology

North Bay Bancorp
01.1996 - 03.2006

VP: Banking Operations

Continental Pacific Bank/Sierra Qest Bank
01.1986 - 01.1996

High School Diploma -

Cal State East Bay

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Suzette Junier