Suzette King
Albuquerque,NM
Summary
Dynamic professional with a proven track record at Century Automotive Administration, excelling in billing administration and client relationship management. Demonstrated exceptional problem-solving abilities and time management skills, achieving cost savings through efficient processes. Adept at resolving discrepancies and enhancing customer service, ensuring prompt and accurate financial operations.
Overview
10
10
years of professional experience
Work History
Homemaker Aide
Self-employed
Pueblo West, CO
04.2016 - 05.2025
- Took part in recreational activities with patients such as reading books or playing board games.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed household errands and other essential duties.
- Completed day-to-day duties accurately and efficiently.
Billing Administrative Assistant
Century Automotive Administration
Albuquerque, New Mexico
12.2014 - 04.2016
- Resolved discrepancies related to client/dealership accounts, invoices, or payments promptly.
- Analyzed and processed customer and dealership invoices and payments accurately and efficiently.
- Participated in training sessions with management related to billing operations best practices.
- Monitored collection efforts on past due accounts ensuring prompt resolution of outstanding balances.
- Issued credits and refunds, when necessary, after reviewing documentation submitted by customers and the dealership.
- Collaborated with accounting team members to reconcile accounts receivable ledger entries against bank deposits received on a monthly basis.
- Created reports to track customer, dealership account details, payments, and activity.
- Provided support to customers/dealership regarding their billing inquiries via phone or email.
- Performed administrative duties such as filing paperwork, creating spreadsheets, photocopying documents.
- Investigated unpaid bills and identified potential issues that could delay payment processing.
Education
Some College (No Degree) - Civil Engineering
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Time management
- Inventory management
- Problem solving
- Client relationship
- Customer service
- Data entry
- Attention to detail
- Conflict resolution
- Communication skills
- Task prioritization
- Billing administration
Timeline
Homemaker Aide
Self-employed
04.2016 - 05.2025
Billing Administrative Assistant
Century Automotive Administration
12.2014 - 04.2016
Some College (No Degree) - Civil Engineering
Maricopa Community Colleges, Mesa Community College
Similar Profiles
Aamuktha MadabhushiAamuktha Madabhushi
Singing teacher at Self-employedSinging teacher at Self-employed
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed
Bilal SadiqBilal Sadiq
Property Owner at Self-employedProperty Owner at Self-employed
Mike SjostromMike Sjostrom
Construction Worker at Self-employedConstruction Worker at Self-employed
Ella BalderramaElla Balderrama
Personal Trainer at FreelancerPersonal Trainer at Freelancer