Microsoft suite, google suite
Suzette Payne
Brooklyn,NY
Summary
Sales Associate with a strong commitment to exceptional customer service and sales maximization. Proven ability to support team dynamics and foster customer relationships. Consistently exceeds performance standards and sales targets through persuasive communication and a friendly demeanor. Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
Overview
12
12
years of professional experience
Work History
Sales Associate
Macys Department Store
New York, NY
11.2004 - 06.2016
- Recommended and selected merchandise aligned with customer preferences.
- Assisted customers in product selection, sizing, and styling.
- Provided accurate information regarding products, prices, and services.
- Engaged customers in professional dialogue to identify needs.
- Ticketed and arranged merchandise to enhance visibility and drive sales.
- Handled returns and exchanges according to company policies.
- Developed relationships with customers through personalized interactions.
- Resolved issues promptly, promoting high levels of customer satisfaction.
Education
CEO Executive Program - Finance And Management
Wharton
Philadelphia, PA03-2003
Finance, Banking And Technology
Pace University
New York, NY01-1979
Skills
- Product knowledge
- Visual merchandising
- Customer service
- Sales techniques
- Inventory management
- Customer relationship management
Reason for work gap
- My wife had early onset Alzheimer's and I became her full time care giver. She has now passed and Im looking to get back to work.
- I also was a full time child minder for my Grandson from age 0 to 5 when school started.
Older work experience
- I worked for Banks in New York and London, Morgan, American Express and Lloyd's Bank for over 20 years. While not important for the type of role Im looking for I just wanted to identify additional work Experience.
- Im a dependable, accurate and focused on the job at hand employee.
- I'm bright, educated, a great addition to any staff in a customer or staff focused working environment.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureSoftware
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