Suzette Prado
Winchester,CA
Summary
Efficient Healthcare Administrator managing day-to-day operations of medical facilities to provide high-quality care. Encourages staff to develop close relationships with patients and community members. Develops performance review frameworks to identify promotion opportunities. Guides staff towards reaching full potential.
Overview
18
18
years of professional experience
Work History
Healthcare Administrator
United States Navy
San Diego, CA
11.2018 - 11.2023
- Made recommendations on how to continue to deliver quality healthcare in cost effective ways to our service members
- Evaluated the training needed for personnel and made recommendations
- Managed Patient care and administration
- Ensured the readiness of both personnel and equipment to meet the medical needs of service members and their families by ensuring that facilities and equipment passed Quarterly Department of Navy inspections
- Collect and analyze patient and institutional data
- Managed health services activities including plans and operations, managed care, human resources and logistic management, medical manpower, budgetary and fiscal management, biometrics, medical recruiting and emergency medical evaluations
- Reviewed organization activities and recommend changes in, or better utilization of, facilities services and staff
- Directed the preparation of biometric reports, directives, memoranda, and correspondence pertaining to health service administration
- Integrated cost management, quality, and access to care issues into health service programs
- Supervised manpower, medical supplies, medical food service, hospitalization, facility and equipment, repair and maintenance, clinical engineering, impatient and outpatient records, and morale and welfare services for patient and medical personnel.
Air Traffic Controller
United States Navy
San Diego, CA
03.2006 - 11.2018
- Designated Facility Watch Supervisor and Certified Tower Operator (CTO)
- Directly responsible for the training, qualification and supervision of 15 Air Traffic Controllers, including 4 DOD Controllers at a Class IIIA facility that averaged over 230,000 flights annually
- Supervised the movement of training flights, aerial law enforcements, Customs and Border Patrol Surveillance mission within a complex airspace environment while adhering to all rules, policies and guidelines set forth in appropriate DOD instruction, FAA manual, Letters of Agreements and other directives.
- Possess the ability to make rapid and precise judgements in real-time work situations, remain calm under stressful conditions, coordinate many different processes at once, and adjust rapidly to changes to the traffic pattern and tempo of work activity.
- Directly contributed and provided expertise and flight safety to more than 1,000 mishap free operations, movements of 10,000 personnel and over 2.5 million pounds of cargo in support of the Global War on Terrorism.
- Ability to communicate effectively, orally and in writing acting decisively in emergency situations, and to provide appropriate reporting procedures as required.
Education
Bachelors of Science in Business Administration -
University of Maryland, UMUC
06.2006
Associates Degree General Studies -
University of Maryland, UMUC
06.2004
M.H.A, Health Care Administration -
National University
Air Traffic Controller, Class A1
Skills
- Positive Attitude
- Team Management
- Attentive to Detail
- Effective Communication
- Strong program management and quality assurance skills
- Ability to build positive client relationships
- Ability to lead, evaluate, train and Supervise
- Proficient in Microsoft Word, Excel and Powerpoint
- Healthcare Advocacy
Awards
- Security Clearance
- FAA Class II Medical Certification
- CAL OSHA 10-30 Certification
- Forklift Driver License
- Operation Risk Management
References
- JOLANDA COKER, Chief Petty Officer, (678)799-0951, Jvatton@gmail.com
- ADE OGUNLADE, Senior Chief Petty Officer, (619) 410-1572, a.ogunlade54@gmail.com
- SHENONA JOHNSON, Civilian Air Traffic Controller, (619)765-5048
Timeline
Healthcare Administrator
United States Navy
11.2018 - 11.2023
Air Traffic Controller
United States Navy
03.2006 - 11.2018
Bachelors of Science in Business Administration -
University of Maryland, UMUC
Associates Degree General Studies -
University of Maryland, UMUC
M.H.A, Health Care Administration -
National University
Air Traffic Controller, Class A1
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