Hi, I’m
Suzi Collins
Leeper,PA
Judge a man by his questions rather than his answers.
Voltaire
Summary
Highly organized, proactive and punctual with team-oriented mentality. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
years of professional experience
Work History
Self-employed, took care of aging MotherLeeper, PA
Freight Brokerage and Bookkeeping
12.2017 - Current
Job overview
- Worked from home to take care of aging mother
- Prepared financial reports, such as balance sheets, income statements, and statement of cash flows.
AllstateBrookville, PA
Insurance Agent for Allstate
01.2017 - 11.2017
Job overview
- Worked as an insurance agent
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
Sears Optical
Optical Assistant
01.2016 - 01.2017
Job overview
- Assisted with optical services until Sears closed
- Assisted with frame selection, lens measurements, and repairs of optical products.
Tractor SupplyDuBois, PA
Store Manager
01.2011 - 01.2015
Job overview
- Opened three new stores in DuBois, PA, Bradford, PA, and Cheyenne, Wyoming
- Prepared staff work schedules and assigned team members to specific duties.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Delegated work to staff, setting priorities and goals.
- Implemented campaigns and promotions to help with developing goods and services.
- Trained and mentored associates to teach daily tasks and procedures.
- Maintained updated knowledge through continuing education and advanced training.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Maintained accurate records of employee performance reviews.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Created weekly work schedules for store personnel.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
Denise BrownsOn Line
Course from Freight Brokerage
02-2020
Harvard U
Certificate from Negotiation
06-2014
School of Computer TechnologyPittsburgh, PA
Diploma from Computer Programming
Meridith ManorWaverly, WV
Associate of Applied Science from Farrier Science
Westmoreland County Community CollegeYoungwood, PA
Some College (No Degree) from Accounting
University Overview
- [Semester, Year] - Dean's List
Skills
- Business Administration
- Time Management
- Verbal and Written Communication
- Problem-Solving
- Recordkeeping
- Organizational Skills
- Calm Under Pressure
- Data Entry
- Good work ethic
- Multitasking
- Microsoft Office
- Accounting and bookkeeping
- Filing and bookkeeping
- Payroll and budgeting
- Documentation and control
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Freight Brokerage and Bookkeeping
Self-employed, took care of aging Mother
12.2017 - Current
Insurance Agent for Allstate
Allstate
01.2017 - 11.2017
Optical Assistant
Sears Optical
01.2016 - 01.2017
Store Manager
Tractor Supply
01.2011 - 01.2015
Denise Browns
Course from Freight Brokerage
Harvard U
Certificate from Negotiation
School of Computer Technology
Diploma from Computer Programming
Meridith Manor
Associate of Applied Science from Farrier Science
Westmoreland County Community College
Some College (No Degree) from Accounting
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