Suzianne Kassim
Sebring,Florida
Summary
Motivated professional with expertise in Health Care. Skilled in organizing activities aligned with agency goals and mission. Demonstrated leadership qualities with a proactive approach to problem-solving. Excellent interpersonal communication skills and certified in CPR, HIPAA, and Blood Borne Pathogens.
Overview
10
10
years of professional experience
Work History
Health Support Technician
Florida department of Health/ WIC Program
Sebring, FL
02.2024 - Current
- Facilitated the client intake process by obtaining necessary documentation.
- Reviewed intake documents to determine eligibility for services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Performed data entry tasks and maintained accurate records of patients' appointments.
- Conducted examinations to assess clients' physical and hemoglobin levels.
- Completed day-to-day duties accurately and efficiently.
Medical Assistant & Phlebotomist
Highlands Advanced Rheumatology and Arthritis Center
09.2019 - 01.2024
- Responsible for vital signs, recording medical histories, preparing patients for medical tests and procedures.
- Assisted the physician during examinations.
- Conducted lab work on patients.
- Responsible for working directly with vendors to secure medication samples and literature.
- Provided medication injections to patients, as well as assisting them with medication refills.
- Worked directly with team members to answer phone calls and perform any necessary administrative duties.
Medical Assistant
Thakkar, Patel & Avalos LLC
09.2018 - 09.2019
- Responsible for vital signs, recording medical histories, andpreparing patients for medical tests and procedures.
- Assisted Physician during examinations.
AK Custom Homes
08.2014 - 09.2018
- Planned and executed operational activities with coordination and organization.
- Developed and managed budget and revenue expectations, while actively seeking ways to eliminate or reduce expenses.
- Regularly evaluated employee performance and provided feedback.
- Provided necessary support, guidance, and corrective actions to team members.
- Minimized staff turnover through appropriate selection, orientation, training, staff education, and development.
Skills
- Clinical Medical Assistant Skills
- Clinical Phlebotomy Skills
- Bilingual
- Professional Relationships and Team Building
- Proven Patience and Self Discipline
- Sound Decision Making
- Personal and professional Integrity
- Financial Aptitude
Timeline
Health Support Technician
Florida department of Health/ WIC Program
02.2024 - Current
Medical Assistant & Phlebotomist
Highlands Advanced Rheumatology and Arthritis Center
09.2019 - 01.2024
Medical Assistant
Thakkar, Patel & Avalos LLC
09.2018 - 09.2019
AK Custom Homes
08.2014 - 09.2018
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