Suzie Lippolis
Summary
Responsible and motivated graduate student ready to apply education in the workplace. Offers excellent technical abilities with software applications, ability to handle challenging work, and excellent time management skills.
Overview
8
8
years of professional experience
Work History
Personal Injury Paralegal
Cirillo Law Firm
08.2022 - Current
- Prepared correspondence to clients, courts, insurance companies, and other parties involved in the case.
- Coordinated medical records requests from physicians and hospitals.
- Compiled evidence such as police reports, photographs, accident reports.
- Prepared settlement statements and releases for clients to sign
- Sent payment to doctors, DAS, DSS, etc and closed files
Lead Front Desk Receptionist
Massage Green Spa
09.2019 - 08.2022
- Maintained an organized front desk by organizing daily paperwork, scheduling appointments and managing incoming calls.
- Created weekly reports on customer service metrics for management review.
- Ensure sales and product goals for the salon are met each month
- Responsible for a clean spa
- Developed and implemented strategies to meet sales quotas.
Salon Coordinator
Bangz Salon and Wellness Spa
05.2016 - 08.2021
- Developed and maintained client relationships by providing excellent customer service.
- Managed a multiple-line phone system
- Performed cash handling duties such as accepting payments, issuing receipts, and balancing cash drawers at the end of each shift.
- Conducted quality checks on finished services to ensure satisfaction of clients' needs.
Education
Master of Science - Criminal Justice
University of New Haven
West Haven, CT05-2024
Bachelor of Science - Criminal Justice
University of New Haven
West Haven, CT05-2022
Bachelor of Science - Criminal Justice
Marist College
Poughkeepsie, NY04-2019
Skills
- Client Communication
- Document organization
- Microsoft Office
- Document Preparation
- Adaptability and Flexibility
- LexisNexis
Accomplishments
Internship
Essex County Prosecutors Office- Domestic Violence Unit
June 2021- August 2021
Newark, NJ
Affiliations
- Victimology Club August 2019- May 2020
- Bible Study August 2019- May 2020
Timeline
Personal Injury Paralegal
Cirillo Law Firm
08.2022 - Current
Lead Front Desk Receptionist
Massage Green Spa
09.2019 - 08.2022
Salon Coordinator
Bangz Salon and Wellness Spa
05.2016 - 08.2021
Master of Science - Criminal Justice
University of New Haven
Bachelor of Science - Criminal Justice
University of New Haven
Bachelor of Science - Criminal Justice
Marist College
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