SUZIE-ANN HAUGHTON
Portmore,Jamaica
Summary
Approximately 18 years' specialized experience in pension administration, administering both Defined Benefit and Defined Contribution Superannuation and Retirement arrangements and over 25 years' experience in the financial services industry. Currently serving as Corporate Manager – Fund Administration, leading pension operations across Jamaica and Trinidad & Tobago.
Overview
14
14
years of professional experience
Work History
Corporate Manager – Fund Administration
Jamaica Money Market Brokers Limited
07.2024 - Current
- Led pension administration operations for corporate pension plans across Jamaica and Trinidad & Tobago, ensuring efficient service delivery and full regulatory compliance.
- Led team of eight, providing coaching and training to optimize service delivery.
- Drove process improvement initiatives to streamline operations and minimize manual processing.
- Supported implementation and enhancement of pension administration system for improved functionality.
Senior Fund Administration Officer
JMMB Fund Managers Limited
10.2015 - 06.2024
- Provided administrative oversight for pension plans with membership exceeding 2,000 participants.
- Prepared and reviewed trustee reports, actuarial schedules, and regulatory submissions.
- Supervised team, delegated tasks, and ensured on-time completion of operational deliverables.
- Presented at trustee and stakeholder meetings on pension administration topics, facilitating informed decision-making.
- Supported onboarding, validated data, and reconciled activities within pension administration systems to maintain accuracy.
Fund Administrator
JMMB Fund Managers Limited
09.2012 - 09.2015
- Coordinated pension administration activities, ensuring timely benefit processing, accurate contribution management, and effective member account maintenance.
- Ensured accuracy of pension data through reconciliation and system validation.
- Compiled regulatory reports and engaged with trustees, regulators, and clients to ensure compliance and transparency.
- Facilitated preparation of annual benefit statements and actuarial processes, streamlining trustee reporting.
Education
Master of Business Administration (MBA) -
University of Nicosia
Greece08-2018
Bachelor of Business Administration - Accounting Major, Financial Services Minor
University of Technology, Jamaica
Kingston08-2009
Skills
- Pension Fund Administration & Operations Leadership
- Regulatory Compliance (FSC, TAJ)
- Pension Fund Reporting
- Data Management & Reconciliation
- Process Optimization and workflow streamlining
- Analytical problem-solving
- Team Leadership & Performance Development
- Client Service & Relationship Management
Accomplishments
- Promoted to Corporate Manager – Fund Administration based on leadership, technical expertise, and performance.
- Successfully led pension operations across multiple jurisdictions.
- Strengthened regulatory compliance and trustee reporting processes.
- Played a key role in pension system improvements and operational enhancements.
- Developed and implemented operational procedures that improved team efficiency.
PROFESSIONAL DEVELOPMENT
- Project Management Skills for Leaders (2023)
- Speaking Confidently and Effectively (2023)
- Pension Certification – Jamaica Institute of Management (2024)
Timeline
Corporate Manager – Fund Administration
Jamaica Money Market Brokers Limited
07.2024 - Current
Senior Fund Administration Officer
JMMB Fund Managers Limited
10.2015 - 06.2024
Fund Administrator
JMMB Fund Managers Limited
09.2012 - 09.2015
Master of Business Administration (MBA) -
University of Nicosia
Bachelor of Business Administration - Accounting Major, Financial Services Minor
University of Technology, Jamaica