Dynamic Learning & Development Manager, adept at enhancing employee skills through tailored training programs and effective onboarding. Proven track record in course design and project management, leveraging strong problem-solving abilities to drive engagement and productivity. Committed to fostering a culture of continuous learning and professional growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Learning & Development Manager
Maryhaven
Columbus
01.2023 - Current
Identified training needs organization-wide, enabling tailored plans that enhanced employee skills and productivity.
Led new employee orientation and mandatory training sessions to ensure compliance with legal standards.
Conducted assessments to identify gaps in training content and updated materials for improved productivity and safety.
Reviewed training materials for accuracy and compliance with company policies, delivering relevant information to employees.
Evaluated training initiatives' success, providing recommendations that improved program effectiveness and engagement.
Developed surveys to assess training needs based on anticipated production changes.
Created comprehensive training manual serving as a vital resource for ongoing learning.
Maintained records of all training activities and tracked progress for employees.
Adjunct Faculty Instructor
Franklin University
Columbus
06.2014 - Current
Engage undergraduate and graduate business management students studying Project Management, Global Business Issues, Purchasing and Inventory Management, and Business Environment courses.
Completed classroom planning by creating and preparing exams, classroom discussions and lectures.
Examined and critiqued course material while incorporating instructor-specific policies.
Provided guidance on assignments outside of class time if needed.
Talent Acquisition Specialist
Maryhaven
Columbus
08.2022 - 01.2023
Evaluated resumes and conducted interviews, which helped present qualified candidates to hiring managers, and refine our recruiting strategy based on their feedback.
Planned and implemented the organization's talent acquisition strategy, while conducting various sourcing activities, which ensured the timely filling of open positions.
Developed and maintained relationships with hiring managers to understand their talent needs.
Conducted both telephone and in-person interviews to thoroughly assess candidate experience and qualifications.
Served as a brand ambassador at events like career fairs, which enhanced our company’s visibility and attracted top talent.
Liaised with internal departments to precisely determine recruitment needs, ensuring alignment between hiring goals and departmental requirements.
Administered and submitted all hiring paperwork for new employees, streamlining the onboarding process, and ensuring compliance.
Onboarded new employees by facilitating team introductions and leading orientation sessions, which helped them integrate smoothly into the organization.
Business/Technology Instructor
North Union High School & Tri-Rivers Career Center
Richwood/ Marion
08.2017 - 08.2022
Created and implemented differentiated, hands-on lesson plans for various business courses (Business Foundations, Strategic Entrepreneurship, Marketing Principles, Computer Applications/Microsoft Office Suite - Microsoft Office 2019 Word, Excel, Outlook, PowerPoint, Access, Entrepreneurship, Logistics, Lean Six Sigma Yellow Belt, and Green Belt).
Designed academic and technical curriculum to equip students with essential business skills.
Established clear objectives for lessons, units, and projects; communicated these effectively to students.
Delivered engaging instruction through diverse methods including classroom activities and online platforms.
Monitored student progress, assigned tasks, and graded assignments to ensure comprehension.
Conducted assessments to evaluate understanding of content and supported testing processes.
Engaged with parents and guardians to discuss student progress and resource needs.
Planned educational events such as guest speakers or career fairs that would expose students to potential job opportunities within the field of business technology.
Director of Business Development & Community Relations
Columbus Council on World Affairs
Columbus
06.2016 - 07.2017
Drove business development through revenue-generating initiatives and profit enhancement programs.
Collaborated with CEO to identify new channels and implement tracking tools for campaign success.
Established and optimized business development strategies aligned with organizational targets and market data.
Negotiated and finalized contracts with clients to secure valuable partnerships.
Pursued business opportunities to generate new revenue streams and enhance profitability.
Drafted proposals for prospective clients outlining product features and benefits along with cost estimates and delivery timelines.
Managed client and partner relationships to support organizational mission and vision.
Community Program Manager
Columbus Council on World Affairs
Columbus
09.2015 - 06.2016
Reengineered marketing strategies, developing collateral and initiating social media and crowdfunding efforts.
Planned and budgeted for high-quality program delivery, selecting speakers and mapping agendas.
Established corporate and community partnerships essential for program success.
Championed design and development of a new website, managing requirements definition and agency collaboration.
Ensured successful launch of a robust marketing tool with strong user experience over nine months.
International Operations Coordinator
Franklin University
Columbus
09.2010 - 09.2015
Successfully implemented undergraduate and graduate degree programs at international locations, coordinating all pre- and post-launch activities.
Collaborated with multidisciplinary teams globally to deploy programs, develop project plans, and establish milestones.
Orchestrated domestic and international functions, preparing faculty and staff for effective management of overseas operations.
Delivered Franklin University's intellectual property to institutions in 9 countries, launching robust academic offerings.
Conducted site visits and audits of program implementations, ensuring compliance with academic goals and accreditation standards.
Selected to lead international expansion in Ghana, overseeing rollout of 25 academic programs and development of 15 study centers across Africa.
Identified opportunities for continuous performance improvement, streamlining administrative processes and enhancing cross-department communications.
Facilitated cross-cultural training for faculty and staff, ensuring preparedness for diverse environments while fluent in Slovak and Czech.
Legal Assistant / Immigration Paralegal
The Law Firm of Shihab & Associates, Co., Lpa
Columbus
05.2008 - 09.2010
Provided support to attorneys representing small and large corporations, individuals, and families navigating immigration matters, acquiring experience in the most complex immigration proceedings while serving global corporations, international investors, and other high-profile clients.
Drafted documents and coordinated processes, meeting nonnegotiable accuracy and efficiency goals.
Served as the 'go-to' resource for several attorneys; provided status reports on cases and clients, maintained organized and up-to-date case files, prepared correspondence for external counsel, and translated foreign documents.
Researched, analyzed, and reported on immigrant and nonimmigrant visa alternatives, collecting vital information from clients during initial intake and follow-up interviews, and organizing and preparing materials for attorney review.
Education
Master of Arts - Education
Bowling Green State University
Bowling Green, OH
05.2019
MBA - Business Administration
Franklin University
Columbus, OH
05.2014
Bachelor of Science - Business Administration
City University
Bellevue, WA
05.2000
Skills
Employee & Leadership training and development
New hire onboarding
Course design
Planning and coordination
Adult learning theories
Project management
Problem-solving abilities
Professionalism
Program implementation
Effective communication
Learning management systems
Teamwork
Certification
Certified MOS Specialist - Word; Power Point; Excel
Lean Six Sigma Green & Yellow Belt Train the Trainer
Lean Six Sigma Green Belt
Lean Six Sigma Yellow Belt
Certified Logistics Technician
Certified Logistics Associate
Timeline
Learning & Development Manager
Maryhaven
01.2023 - Current
Talent Acquisition Specialist
Maryhaven
08.2022 - 01.2023
Business/Technology Instructor
North Union High School & Tri-Rivers Career Center
08.2017 - 08.2022
Director of Business Development & Community Relations