Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Suzie Gregory

Lauderhill,FL

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Enthusiastic about helping patients, also detail-oriented and proactive with good relationship-building skills, with a hardworking nature and an adaptable approach.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Coordinator

Akumin
07.2022 - Current
  • Assist over 40 patients and/or visitors in person per day
  • Verify insurance coverage and eligibility
  • Work with patients to schedule tests and procedures.
  • Educate patients by explaining preparation instructions for upcoming procedures and tests.
  • Perform front office duties utilizing data entry skills in framework of medical database.
  • Obtain payments from patients and scan identification and insurance cards.
  • Greet visitors and initiate triage processes for clients to streamline patient flow.

Caretaker

Self-employed
11.2015 - Current
  • Assist with prescription medication management.
  • Transport to and from medical appointments with safety and efficiency.
  • Assist with daily living activities, running errands and household chores.

LPN

Integrity Health Services
08.2017 - 12.2019
  • Pediatric home health nurse responsible for providing direct patient care under supervision of RN.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Performed routine evaluations of each patient's status, needs and preferences.
  • Obtained patient vital signs.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Administered medication as directed by physician.
  • Maintained clean, safe and well-organized patient environment.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Adhered to all resident lifting and safe lifting instructions and rules.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Display Merchandiser

Marshalls
12.2013 - 01.2017
  • Monitor stock, promotions, markdowns, and price changes.
  • Assembled and disassembled promotional materials such as signs, banners and cardboard displays.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Helped customers complete purchases, locate items and join reward programs.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.

Intake Coordinator

Department Of Children And Family Services
09.2013 - 03.2014
  • Interviewed over 25 clients per day and input information using DCF computer software.
  • Greeted intake callers with clear professional voice and obtained maximum information to confirm understanding and accuracy in service coordination.
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Conducted pre-screen eligibility process for program applicants through phone calls.

Education

CMAA - Certificated Medical Administrative Assistant

William T. McFatter Technical College
Davie, FL
05.2022

LPN - Practical Nursing

William T. McFatter Technical College
Davie, FL
04.2017

Bachelor of Arts - Psychology

University of South Florida
Tampa, FL
12.2012

Skills

  • Bilingual (Haitian Creole)
  • Customer service skills
  • Administrative skills
  • Care credit knowledge
  • ERAD knowledge
  • EMR Systems
  • HIPAA Regulations
  • Insurance Verification
  • Scheduling
  • Documentation
  • Communication skills
  • Medical Terminology

Accomplishments

  • Awarded "Shining Star" in August 2023 for excellent service, support, care, growth, and teamwork.


Certification

Certified Medical Assistant, NHA Certified

Microsoft Office Specialist

Languages

Haitian Creole
Native or Bilingual

Timeline

Patient Coordinator

Akumin
07.2022 - Current

LPN

Integrity Health Services
08.2017 - 12.2019

Caretaker

Self-employed
11.2015 - Current

Display Merchandiser

Marshalls
12.2013 - 01.2017

Intake Coordinator

Department Of Children And Family Services
09.2013 - 03.2014

CMAA - Certificated Medical Administrative Assistant

William T. McFatter Technical College

LPN - Practical Nursing

William T. McFatter Technical College

Bachelor of Arts - Psychology

University of South Florida

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Suzie Gregory