Suzie Linville
Westminster,CO
Summary
Senior Manager, Corporate Communications Highly effective, dedicated, driven and intelligent manager with proven expertise in Public Relations, Media Relations, and Communications working with clients such as Amazon.com, Sony, Microsoft, Avnet. Driven to increase the organization’s value through well designed media campaigns, social media, branding, trade shows, and content development. Applies insightful analysis of competitors, growing trends, and emerging news outlets to identify unique opportunities to reach the target market. Builds and fosters numerous professional relationships with key news outlets, influencers, bloggers, and other media outlets. Thrives in fast paced environments that rely on creative problem solving, strategic planning, and flexibility to meet any challenge that may appear.
Overview
13
13
years of professional experience
Work History
Senior Corporate Communications Manager
Five9
06.2022 - 04.2024
- Led and managed global corporate communications, creating & implementing a PR strategy/crisis communications plan, promoting CCaaS, crafting stories for high quality coverage in Financial Times, InformationWeek, Venture Beat, & more across core verticals
- Managed the global PR agency executing thought leadership campaigns and growing SOV +5 %
- Partnered with C-Suite and Senior team to increase visibility and expertise across core vertical markets, positioning our CTO as an AI thought leader, and overall brand through contributed content published in core verticals, securing interviews with Reuters, Venture Beat, SiliconAngle and top tier global podcasts
- Developed and implemented media strategy to announce a new global engineering hub in Porto, securing 6 interviews, resulting in coverage in core international media, worked with AR team to brief analysts, influencers resulting in additional coverage
- Received Five9 CEO Award in recognition driving PR announcing the acquisition of Aceyus.
Senior Public Relations Manager
Kickstand
12.2021 - 04.2022
- Managed 5 client accounts in SaaS, Insurtech, BSM and mobile apps, creating the PR strategy & managing teams.
- Overhauled social media strategy for improved audience engagement, driving growth in followership across multiple platforms.
- Established strong relationships with industry thought leaders and influencers, positioning the company as a leader in its field.
- Mentored junior staff members to develop their skills in public relations and communications strategy.
Analyst and Public Relations Manager
IntelePeer
06.2020 - 08.2021
- Managed and collaborated with external PR agency, pitching core vertical outlets/influencers the Atmosphere CPaaS suite, securing interviews to position senior executives as experts, drafting contributed content, conducted interviews/brainstorm with key internal stakeholders to generate new and impactful communications ideas, cultivate relationships with influencers, industry experts and beyond to amplify CPaaS strategic messaging
- Improved share of voice from 0 to 6%
- Created and implemented AR strategy working with marketing, sales, and senior leaders to align with company messaging, goals, and vision securing briefings for upcoming reports including Gartner MQ.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
Senior Public Relations Professional
Freelance/Contractor
08.2017 - 07.2020
- Created an influencer lunch during National Expo West for Earth Friendly Products, securing seven influencers in the green space, who attended and toured the facility developing relationships and introducing them to the consumer products.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Public Relations Manager
VisiTech PR
12.2016 - 05.2017
- Managed global client accounts creating proactive pitches, speaking submissions, product reviews, securing senior leaders as resources in tier one publications, drafting and pitching press releases, creating internal newsletters
- Drove editorial storytelling and editorial content development to support new client territory launches; ensure consistency and relevance across all consumer communication touch points in conjunction with the international marketing team.
Wine Associate
Total Wine and More
06.2015 - 06.2016
- Coordinated special orders for clients seeking rare or limited-release bottles, earning recognition as a reliable source for exclusive products.
- Developed a loyal customer base through exceptional service, fostering repeat business and positive word-of-mouth referrals.
- Helped maintain a safe and compliant store environment by following all applicable alcohol sales regulations and guidelines.
- Gained trust from customers through honest assessments of wines while respecting individual preferences and budgets.
- Educated customers on proper wine storage, serving techniques, and glassware selection to enhance their overall experience.
- Demonstrated expertise in various wine regions, varietals, and production methods to address customer inquiries confidently.
- Stayed current on industry trends and emerging producers to provide knowledgeable guidance for discerning clientele.
- Built strong relationships with vendors, negotiating favorable pricing and ensuring timely delivery of high-quality products.
- Increased sales by conducting engaging and informative wine tastings for customers.
Sr. Account Executive
Allison+Partners
06.2013 - 03.2015
- Successfully pitched news outlets for a startup company in targeted news outlets, including gaining an exclusive story in The Wall Street Journal and additional coverage in key publications including CNET, Supply Chain & Demand Executive, SupplyChainBrain, Los Angeles Business Journal, SoCalTech.com, Forbes, Quartz, CBS Radio, AP, Reuters, ZDNet, Dark Reading, Tech Radar, New York Times, DevOps.com, InfoWorld, Fierce Telecom, and Los Angeles Times
- Mentored and managed junior staff members in remote offices in Los Angeles and New York through bi-weekly meetings to hone their skills sets, offer feedback on tactics for gaining PR exposure, and grow the team.
Sr. Account Executive
Brodeur Partners
06.2011 - 06.2013
- Organized a media relations plan for a two-day trip to New York and Boston for BlackBerry to provide in-person BlackBerry 10 demos
- Securing eight meetings with the Chicago Sun Times, Boston Globe, CRN, Fierce Wireless, The Street, InformationWeek/Phone Scoop, Berry Review and Mobile Enterprise
- Served as Project Manager for BlackBerry’s annual developer conference: led team efforts, drafted industry invitations, pitched and gained attendance commitments from key media, provided weekly updates to the client, and generated an in-depth coverage report following the event.
Education
Bachelor of Science (BS) in Journalism/Minor in Political Science -
University of Colorado At Boulder
Boulder, CO01.2000
Skills
- Media relations in multiple industries
- Integrated Public Relations/AR Strategies
- Organization of news conferences and press kits
- Emergency issues/ crisis communications plans
- Digital content management tools
- Audience engagement tracking and trend analysis
- Social media campaigns and strategies
- Client and stakeholder relationship management
- Staff management, training, and leadership
- On-time, on-budget Project Management
- Creative and detail-oriented problem-solver
- Collaborative, team-oriented interpersonal abilities
- Deadline-driven and instilled with sense of urgency
- Exceptional writing and editing communication skills
- Corporate storytelling
- Leadership Development
- Strategic Planning
- Content Development
- Crisis Management
- Influencer relations
- Reputation Management
- Internal Communications
- Media Relations
- Press Release Writing
Accomplishments
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop tracking for media coverage, metrics and competitor tracking spreadsheets.
- Achieved the CEO Award for accomplishments in media relations, including the press release and internal communications for the Aceyus acquisition with accuracy and efficiency.
- Collaborated with product, social and the campaigns team in the development of a media relations strategy to launch GenAI Studio.
- Won Rookie of the year for media relations
State
CO
City
Westminster
Timeline
Senior Corporate Communications Manager
Five9
06.2022 - 04.2024
Senior Public Relations Manager
Kickstand
12.2021 - 04.2022
Analyst and Public Relations Manager
IntelePeer
06.2020 - 08.2021
Senior Public Relations Professional
Freelance/Contractor
08.2017 - 07.2020
Public Relations Manager
VisiTech PR
12.2016 - 05.2017
Wine Associate
Total Wine and More
06.2015 - 06.2016
Sr. Account Executive
Allison+Partners
06.2013 - 03.2015
Sr. Account Executive
Brodeur Partners
06.2011 - 06.2013
Bachelor of Science (BS) in Journalism/Minor in Political Science -
University of Colorado At Boulder