Summary
Work History
Education
Skills
Languages
Timeline
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Suzie Tomasella

Half Moon Bay,CA

Summary

Dynamic and dedicated professional with extensive experience as a Hostess at Miramar Beach Restaurant. Proven ability to enhance customer satisfaction through effective multitasking and exceptional phone etiquette. Recognized for maintaining a calm demeanor in high-pressure situations while ensuring efficient seating and a warm welcome for all guests.

Work History

Hostess

Miramar Beach Restaurant
Miramar
2022 - 2025
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Restaurant Hostess

Ketch Joanne
El Granada
2021 - 2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Education

Welding Technology

Chabot College
Hayward, CA

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette

Languages

French
Native or Bilingual

Timeline

Hostess

Miramar Beach Restaurant
2022 - 2025

Restaurant Hostess

Ketch Joanne
2021 - 2022

Welding Technology

Chabot College
Suzie Tomasella