Suzy Ayers
SanAngelo,TX
Summary
Skilled Housekeeping Supervisor adept at managing services of Size hotel with high marks for efficiency. Enthusiastic about meeting challenging demands in high-volume environments.
Overview
14
14
years of professional experience
Work History
Housekeeping/maint Mgr
Red Lion Hotels
San Angelo, TX
11.2017 - 06.2022
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Managed team productivity and workflow to exceed quality standards.
- Managed staff of Number housekeepers.
- Communicated repair needs to maintenance staff.
- Directed team of Number personnel in busy hotel with Number rooms.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed schedules, shift reports and other business documentation.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Adhered to safety protocols by enforcing proper equipment usage.
- Increased employee performance through effective supervision and training.
Cashier
Allsups Convience Store
San Angelo, TX
04.2017 - 07.2017
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
- Tallied cash drawer at beginning and end of each work shift.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked personal identifications during alcohol and tobacco sales.
Asst Mgr
Aaa Carpets
San Angelo, TX
05.2007 - 09.2016
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
Education
Ged - Basics
Wall High School
Wall, SDSkills
- Employee Performance Reviews
- Stock Inventory Management
- Maintenance and Repair Leadership
- Ordering Cleaning Supplies
- Performance Assessment
- Enforcing Safety Protocols
Additional Information
I'm a very hard worker no matter what kind of work I'm doing,I work well with others,or alone ,I can adapt to what ever situations are put before me.
Timeline
Housekeeping/maint Mgr
Red Lion Hotels
11.2017 - 06.2022
Cashier
Allsups Convience Store
04.2017 - 07.2017
Asst Mgr
Aaa Carpets
05.2007 - 09.2016
Ged - Basics
Wall High School
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