Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Suzy Doletzky

Jacksonville,Fl

Summary

Hardworking, responsible, and meticulous college student looking to impact clientele in a positive and professional manner. Thrives in fast-paced environments that provide consistent challenges and opportunities to learn and grow. Excellent verbal and written communication skills. Effective leader and team player.

Overview

6
6
years of professional experience

Work History

FOH Shift Lead/BOH Prep Cook

PLENTI
02.2023 - 10.2023
  • Greeted guests and explained menu options to customers, answered questions and concerns upon request
  • Restocked FOH and BOH items on a continuous basis, prepared stations with ingredients and tools to increase efficiency
  • Maintained cleanliness of both FOH and BOH, organized workstations frequently
  • Responsible for opening and closing store securely at beginning and end of day
  • Facilitated smooth kitchen operations for rush periods for both FOH and BOH
  • Prepared menu items and catered to all customers requests and needs
  • Created new menu options for social media/marketing purposes
  • Delivered food and drinks to guests and provided cutlery, napkins and sauces
  • Frequently checked on guests to ensure satisfaction
  • Adhered to food safety and sanitation protocols.

Retail Associate/Cashier

FIFI's Fine Resale and Apparel
09.2022 - 01.2023
  • Greeted guests and engaged in conversation with customers
  • Identified and assessed customers' needs to achieve satisfaction
  • Built sustainable relationships with customers and maintained customer accounts according to guidelines
  • Accurately processed sale transactions using cash, debit and credit
  • Organized store on a daily basis according to brands, sizes, and specific items
  • Kept records of inventory and stock.

Cashier/ Customer Service/ Food Prep

Belleair Market
06.2021 - 08.2022
  • Greeted and developed relationships with customers, demonstrated knowledge of menu and items in stock
  • Responded to customers' requests and offered recommendations to address specific needs
  • Stocked shelves, organized multiple work areas to foster efficiency and model exceptional kitchen etiquette
  • Accurately processed sales transactions including cash, debit and credit
  • Prepared food items/followed recipes, well-versed in a variety of food products and techniques.

FOH/BOH Team Member

Good Vibes Juice Company
05.2019 - 06.2022
  • Greeted guests and took orders
  • Executed proper portion control with ingredients and recipes
  • Prepared açai bowls, smoothies, juices, and wellness shots
  • Prepped fruit and stocked ingredients on an ongoing basis
  • Maintained cleanliness of FOH and BOH, sanitized work areas and equipment
  • Opened and closed store per managers instructions, accurately processed sales transactions, including cash, debit and credit cards.

Marketing/Front Office Assistant

United One Insurance
05.2017 - 08.2019
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry.
  • Facilitated seamless communication between departments by routing calls and relaying messages accurately and in a timely manner.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Kept records of customer interactions, processed customer accounts and filed documents.
  • Managed large amounts of incoming calls and generated sales leads.

Education

Associate of Arts -

Florida State College At Jacksonville
Jacksonville, Fl
12.2024

Associate of Arts -

St. Petersburg College
Clearwater, Fl

Skills

  • Ability to multi-task, prioritize, and manage time effectively
  • Strong phone contact handling skills and active listening
  • Excellent communication skills
  • Food Sales, preparation, and promotion
  • Menu memorization
  • Cash handling/ POS system use
  • Team Motivation
  • Conflict Resolution

References

  • PLENTI- Dean, (904)-451-7586 & Sadie, (904)-489-6618
  • FIFI's-Audrey, (904)-930-6476
  • Belleair Market- Chris, (727)-459-0397
  • United One Insurance- Davina, (313)-580-2912

Timeline

FOH Shift Lead/BOH Prep Cook

PLENTI
02.2023 - 10.2023

Retail Associate/Cashier

FIFI's Fine Resale and Apparel
09.2022 - 01.2023

Cashier/ Customer Service/ Food Prep

Belleair Market
06.2021 - 08.2022

FOH/BOH Team Member

Good Vibes Juice Company
05.2019 - 06.2022

Marketing/Front Office Assistant

United One Insurance
05.2017 - 08.2019

Associate of Arts -

Florida State College At Jacksonville

Associate of Arts -

St. Petersburg College

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Suzy Doletzky