Suzy Grimm
Fort Collins,United States
Summary
Sales Account Executive with an entrepreneurial background and years of sales expertise, distinguished by a track record of surpassing sales targets, driving business growth, and forging strategic partnerships. Proficient in CRM, lead generation, and leveraging SaaS solutions to enhance customer success and sales outcomes. Adept at adapting to dynamic market conditions and committed to contributing to sales excellence in a forward-thinking AE role.
Overview
32
32
years of professional experience
Work History
Renewal Specialist-Inside Sales Representative
Checkmarx
03.2020 - 09.2022
- Collaborated with sales engineers on product demos, enhancing product knowledge and brand integrity, contributing to an increase in sales and customer retention
- Fostered relationships with channel partners to meet and exceed mutual sales goals
- Regularly monitored legislative initiatives at all levels, enabling an increase in policy-aligned sales
- Gained proficiency with complex quotation tools to generate quotes within tight time frames.
Senior Account Executive
BirchStreet Systems
09.2016 - 03.2020
- Developed and executed a comprehensive sales strategy to position BirchStreet Systems as a market leader
- Managed complex relationships in a territory of existing accounts, meeting or exceeding company benchmarks and KPIs
- Demonstrated product knowledge to key clients through tradeshows, webinars, meetings, and phone calls
- Partnered with cross-functional teams, including C-level leadership and diverse departments.
Customer Success Specialist - Senior Account Executive
AccuBar
01.2006 - 08.2016
- Led the successful establishment of a start-up tech software company in the hospitality industry
- Applied comprehensive product knowledge to secure key clients through tradeshows, webinars, meetings, and phone, resulting in new client acquisition
- Executed outbound sales campaigns and handled incoming sales calls, achieving recognition as the top salesperson and contributing to an increase in sales revenue
- Conducted product demos and collaborated with managers to surpass annual sales targets, resulting in an increase in sales revenue and exceeding C-suite expectations.
Customer Service Representative
US Airways
08.1990 - 05.2009
- Addressed and resolved complex customer complaints as a customer service agent at three airports
- Successfully integrated with US Airways and adapting to new systems and cultures, leading to seamless operations during the transition period
- Effectively directed staff members during disruption after 9/11, maintaining safety protocols and customer service standards at optimal levels.
Education
Bachelor's of Art - Liberal Arts - English Education, Journalism
California State University, Long Beach
Long Beach, CASkills
- Relationship Management
- Purchasing
- Report Preparation
- Records Maintenance
- Account Management
- Cross-selling strategies
- Proficient in Salesforce
Timeline
Renewal Specialist-Inside Sales Representative
Checkmarx
03.2020 - 09.2022
Senior Account Executive
BirchStreet Systems
09.2016 - 03.2020
Customer Success Specialist - Senior Account Executive
AccuBar
01.2006 - 08.2016
Customer Service Representative
US Airways
08.1990 - 05.2009
Bachelor's of Art - Liberal Arts - English Education, Journalism
California State University, Long Beach
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