SUZY MARTIROSYAN
Granada Hills,CA
Overview
8
8
years of professional experience
Work History
Behavioral Interventionist
Quest Therapy Group
08.2022 - 12.2022
- Collaborated with team members, school personnel and family members to develop individual plans of care for students.
- Signed diagnostic assessments and individual plans of care to initiate student treatments.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Conducted functional behavior assessments to identify underlying causes of challenging behaviors.
- Provided ongoing monitoring and evaluation of behavior interventions to ensure effectiveness.
Key Holder
Sunglass Hut
06.2018 - 11.2021
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Streamlined opening and closing procedures as integral member of store staff.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Developed and maintained strong relationships with customers to establish rapport and build trust.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Sales Associate And Cashier
HomeGoods · Granada Hills
10.2016 - 05.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Receptionist
MPC Legal
10.2015 - 01.2016
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
Receptionist Secretary
Ricks Auto Body and Paint
05.2015 - 10.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Bachelor of Arts - Criminology And Justice Studies
California State University - Northridge
Northridge, CA05.2023
Skills
- Microsoft Word, Excel, PowerPoint
- Behavioral Skills Development
- Negotiation and Judgement Skills
- Decision-Making Skills
- Advanced Interpersonal Communicator
- Problem Solver and Team Player
- Organized and Detail Oriented
Languages
English
Armenian
Timeline
Behavioral Interventionist
Quest Therapy Group
08.2022 - 12.2022
Key Holder
Sunglass Hut
06.2018 - 11.2021
Sales Associate And Cashier
HomeGoods · Granada Hills
10.2016 - 05.2018
Receptionist
MPC Legal
10.2015 - 01.2016
Receptionist Secretary
Ricks Auto Body and Paint
05.2015 - 10.2015
Bachelor of Arts - Criminology And Justice Studies
California State University - Northridge