Suzy Steele
Kerrville,TX
Summary
Professional maintenance leader with strong focus on team collaboration and achieving results. Skilled in preventive maintenance, troubleshooting, and safety procedures. Known for reliability and adaptability to changing needs. Proficient in managing maintenance schedules, training staff, and ensuring operational efficiency.
Professional with strong background in community management, known for delivering results through effective team collaboration. Adept at managing resident relations, coordinating events, and ensuring smooth operations. Reliable and adaptable, skilled in conflict resolution, property management software, and fostering positive community environments. Consistently focused on achieving goals and meeting evolving needs of community.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Maintenance and Landscaping Manager
Elements Hospitality Group
09.2024 - 11.2024
- Coordinated with other departments within the company to ensure seamless project execution and enhance overall customer experience.
- Maximized employee productivity by establishing clear performance expectations and providing ongoing feedback through regular evaluations.
- Managed a team of landscapers to ensure high-quality work and adherence to safety standards.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues, maintaining long-term client relationships.
Assistant Community Manager
1st Choice Management Group
04.2017 - 08.2024
- Responsible for collecting rent payments from tenants on a monthly basis
- Performed regular audits of rental records to ensure accuracy of financial information
- Managed daily administrative tasks such as filing documents and answering phones
- Prepared detailed reports for management regarding leasing activity, budgeting, rent collections, delinquencies
- Provided excellent customer service to tenants and prospective residents, resolving any issues in a timely manner
- Maintained accurate records related to leases, security deposits, renewals and terminations
- Assisted with the preparation of annual budgets for operations and capital expenditures
- Organized resident events such as movie nights, holiday parties, and pool gatherings
- Coordinated maintenance activities including scheduling vendors and contractors as needed
Maintenance Supervisor
1st Choice Management Group
04.2017 - 08.2024
- Monitored inventory and ordered new supplies to meet demand for repairs
- Scheduled and supervised the work of maintenance personnel
- Communicated with management to improve building needs and upkeep with equipment upgrades and performance
- Diagnosed mechanical problems and determined most cost-effective solutions for repair or replacement of parts
- Oversaw the maintenance of mechanical, electrical, plumbing and other systems
- Ordered necessary materials, supplies and tools needed for completion of assigned tasks
- Provided technical guidance to maintenance staff members on the proper use of tools and equipment
- Inspected building structures to identify any potential safety issues or hazards requiring attention
- Coordinated with contractors regarding installation and repair projects within the facility
Maintenance Technician
Avalon Housing
02.2011 - 04.2017
- Utilized hand tools, power tools and precision measuring instruments during repair work
- Maintained safe working environment utilizing personal protective equipment
- Completed work orders in a timely manner
- Assisted supervisor with preventive maintenance and special projects
- Executed troubleshooting and repaired malfunctions in mechanical and electrical systems
- Conducted and completed interior painting projects, minor touch-ups and wall repairs
- Provided groundskeeping services, such as landscaping and snow removal
- Repaired HVAC systems, electrical, plumbing and carpentry
Store Manager, Delivery Driver, Cook
Cottage Inn Pizza
04.1993 - 04.2017
- I worked here on and off from the time I was a Junior in high school
- I answered the phone, took orders and prepared the orders
- I would open and close the store
Maintenance Technician
1st Choice Management Group
04.2009 - 02.2011
- Maintained safe working environment utilizing personal protective equipment
- Documented maintenance activities and results in accordance with company standards
- Repaired electrical work and installed light fixtures
- Responded quickly and efficiently to emergency situations involving damaged machinery
Education
Under grad studies - Art and Criminal Justice
Sienna Heights College
Adrian, MIHigh School Diploma -
Chelsea High School
Chelsea, MI06.1996
Skills
- Facilities maintenance
- Preventive Maintenance
- Maintenance recordkeeping
- Team supervision
- Work order management
- Plumbing repairs
- Electrical troubleshooting
- HVAC systems
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- EPA Certification
- CPO Certified
- Asbestos Training
- Fair Housing Training
References
Ca
Personal Information
Title: Facilities Maintenance and Assistant Community Manager
Timeline
Maintenance and Landscaping Manager
Elements Hospitality Group
09.2024 - 11.2024
Assistant Community Manager
1st Choice Management Group
04.2017 - 08.2024
Maintenance Supervisor
1st Choice Management Group
04.2017 - 08.2024
Maintenance Technician
Avalon Housing
02.2011 - 04.2017
Maintenance Technician
1st Choice Management Group
04.2009 - 02.2011
Store Manager, Delivery Driver, Cook
Cottage Inn Pizza
04.1993 - 04.2017
High School Diploma -
Chelsea High School
- EPA Certification
- CPO Certified
- Asbestos Training
- Fair Housing Training
Under grad studies - Art and Criminal Justice
Sienna Heights College
Similar Profiles
Dave KehnastDave Kehnast
Executive Coach at Elements Hospitality GroupExecutive Coach at Elements Hospitality Group
MAHESH GURAGAINMAHESH GURAGAIN
Executive Chef at Elements GroupExecutive Chef at Elements Group
Humdan DurraniHumdan Durrani
Creative Director/Owner at Elements Management GroupCreative Director/Owner at Elements Management Group