Suzy Steensland
Springfield,MO
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Gifted at working with all types of personalities. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Property Manager
Steensland Properties LLC
07.2020 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
Server/Bartender
Twin Oaks Country Club
06.2022 - 10.2022
- Cultivated warm relationships with club members, knew members by name.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Set up and tore down areas for club events.
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Operated the golf course beverage cart to provide refreshments for golfers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Server
Applebee's Grill + Bar
02.2020 - 05.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Answered customers' questions, recommended items and recorded order information.
Sales Associate
Bruner's Hallmark Nixa
10.2017 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed orders and organized product deliveries to meet customer timetables.
- Prepared large cash deposits with zero discrepancies.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
Education
Bachelor of Science - Elementary Education
Missouri State University
Springfield, MO05.2024
High School Diploma -
Nixa High School
Nixa, MO05.2019
Skills
- Sales and Marketing
- Retail Sales Customer Service
- Stocking and Replenishing
- Price Memorization
- Verbal Communication
- Cash Register Operation
- Excellent People Skills
Timeline
Server/Bartender
Twin Oaks Country Club
06.2022 - 10.2022
Property Manager
Steensland Properties LLC
07.2020 - Current
Server
Applebee's Grill + Bar
02.2020 - 05.2022
Sales Associate
Bruner's Hallmark Nixa
10.2017 - 08.2019
Bachelor of Science - Elementary Education
Missouri State University
High School Diploma -
Nixa High School
Similar Profiles
CEDRIC N. FIERCECEDRIC N. FIERCE
Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.
Alison KelmanAlison Kelman
CEO and President at Kelman Properties LLC and McKenzie Properties InternationalCEO and President at Kelman Properties LLC and McKenzie Properties International
Abraham Cabrera PadinAbraham Cabrera Padin
Assistant Superintendent at 2490 Davidson Properties, LLC & 20 West PropertiesAssistant Superintendent at 2490 Davidson Properties, LLC & 20 West Properties
David HurfordDavid Hurford
Painter at G&G Painting LLCPainter at G&G Painting LLC
Casie CanningCasie Canning
Certified Registered Nurse Anesthetist at Freeman Health SystemCertified Registered Nurse Anesthetist at Freeman Health System