Suzy Stricklin
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Articulate, forward-thinking and resourceful in meeting unique needs. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Highly effective and comfortable working with people at all levels in organization.
Overview
42
42
years of professional experience
4
4
Certificate
Work History
OWNER/MANAGER
STRICKLIN DOMICILE
11.2010 - Current
- Orchestrate medical, dental, vision, and athletic schedules
- Spearhead balanced, nutritious meals
- Coordinate shopping trips, vacations, holidays, birthdays, and athletic outings.
Legal Guardian
STRICKLIN FOSTER CARE
04.2010 - 10.2012
- Engineered safety protocols and regulations
- Managed 8 foster children
- Developed balanced, nutritious meals
- Executed reporting to the State of Texas.
ACCOUNT EXECUTIVE
INSURANCE ONE AGENCY
11.2003 - 11.2010
- Supervisor of 3 personnel
- Cultivated 400+ accounts
- Directed holiday and birthday celebrations for over 50 personnel
- Customer service enthusiast.
RISK MANAGEMENT
JANI-KING, INTERNATIONAL
06.1999 - 11.2003
- Handled all Workers' Comp claims and injuries for 97 regional offices
- Orchestrated liability claims for 97 regions from beginning to end
- Co-authored the Safety Manual for all regional offices
- Liaison to Human Resource Department
- Communications Diplomat between 97 regional offices, CFO, CEO, and President.
ACCOUNTING SPECIALIST
JANI-KING, INTERNATIONAL
04.1997 - 06.1999
- Maintained accounts receivable and payables for 37 regional offices
- Customer service aficionado
- Communications diplomat between regional offices and CFO.
OWNER/OPERATOR
SUZY'S HOME DAY CARE
06.1987 - 03.1997
- Created business plan, branding, and marketing of business
- Maintained all finances
- Prepared balanced, nutritional meals multiple times daily
- Overseer of the care and well-being of 6-14 children and their activities daily.
STORE MANAGER
STOP N GO
10.1984 - 05.1987
- Maintained work schedules and payroll for 6 personnel
- Purchasing and delivery
- Customer service
- Banking coordinator.
Percussion Line Instructor
Pacific Blue Drum & Bugle Corp.
03.1982 - 09.1984
- Motivated and educated 15 youth to learn music and become percussionists
- Enhanced performances during national shows
- Mentored safety during travel events.
Education
BAAS -
University of Texas - Tyler
12.2024
AA -
Collin College
12.2022
Skills
- Labor Relations
- Business Management
- Administrative Oversight
- Budget Administration
- Regulatory Compliance
- Verbal and Written Communication
- Staff Management
- Financial Management
- Cost Reduction
- Talent Development
- Small Business Operations
- Business Marketing
- Product Branding
- Strategic Planning
- Negotiation
- Project Management
- Business Development
- Business Launch
- Contract Management
- Team Oversight
- Operations Management
- Quality Management Systems
- Business Administration
- Business Planning
- Human Resource Management
- Client Service
- Financial Planning
- Customer Relations
- Relationship Building
- Partnership Development
- Consulting
- Budget Development
- Employee Development
- Staff Hiring
- Marketing
- Problem Solving
- Staff Training
- Decision Making
- Organizational Skills
- Adaptability and Flexibility
- Time Management
- Sales Management
- Quality Control
- Human Resources
- Performance Monitoring
- Industry Knowledge
- Analytical Thinking
- Team Building
- Budgeting and Forecasting
- Supply Chain Management
- Creative Thinking
- Conflict Resolution
- Marketing Strategy
- Inventory Management
- Leadership Abilities
- Quality Assurance
- Employee Training
- Talent Allocation
- Resources Allocation
- Customer Service
- Trends Analysis
- Incident Response
- Coaching and Mentoring
- Bookkeeping
- Task Delegation
- New Business Development
- Financial Administration
- Risk Mitigation and Management
- Budget Control
- Attention to Detail
- Accounting Management
- Vendor Relationship Management
- Work Planning and Prioritization
- Professional Networking
- Policies and Procedures Development
- Process Improvement
- Cost Control and Budgeting
- Performance Improvement
- Start-Up Operations
- Staffing Oversight
- Purchasing and Planning
- Cost Analysis and Savings
- Issue Resolution
- Team Collaboration and Leadership
- Strategic Decision-Making
Certification
- AHLEI Certification, 2023
- Virtual Events Certification, 2022
- Event Marketing Strategy Certification, 2022
- ServSafe Food Protection Manager Certification, 2022
Timeline
OWNER/MANAGER
STRICKLIN DOMICILE
11.2010 - Current
Legal Guardian
STRICKLIN FOSTER CARE
04.2010 - 10.2012
ACCOUNT EXECUTIVE
INSURANCE ONE AGENCY
11.2003 - 11.2010
RISK MANAGEMENT
JANI-KING, INTERNATIONAL
06.1999 - 11.2003
ACCOUNTING SPECIALIST
JANI-KING, INTERNATIONAL
04.1997 - 06.1999
OWNER/OPERATOR
SUZY'S HOME DAY CARE
06.1987 - 03.1997
STORE MANAGER
STOP N GO
10.1984 - 05.1987
Percussion Line Instructor
Pacific Blue Drum & Bugle Corp.
03.1982 - 09.1984
BAAS -
University of Texas - Tyler
AA -
Collin College
Designations
- ACSR
- ARM
- AIC
References
References Upon Request
Designations
- ACSR
- ARM
- AIC
References
References Upon Request
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