SUZY ZHAO

Co-founded technology company, leading development of consumer mobile app that addressed user needs.

• Developed innovative mobile applications for diverse client needs.
• Collaborated with cross-functional teams to enhance product features.
• Led brainstorming sessions to generate new app ideas and solutions.

• Developed and updated food and beverage menus, introduced AYCE offerings and seasonal promotions, and optimized pricing to enhance guest experience and increase sales.

• Managed staff scheduling and adjusted labor in real-time to align with sales volume and operational needs, ensuring cost-effective staffing.

• Managed daily restaurant operations to ensure smooth service delivery.
• Trained and supervised staff to uphold service standards and efficiency.
• Coordinated inventory management for food and beverage supplies.

• Provided fast, attentive bar service while accurately managing multiple guest orders during high-volume shifts.

• Prepared cocktails and beverages, processed POS orders and payments, maintained station standards, and enhanced overall floor service.

• Mixed cocktails and beverages to meet customer preferences.
• Provided exceptional customer service to enhance guest experiences.
• Maintained cleanliness and organization of the bar area.

• Provided full-service hospitality in Manhattan K-town, balancing table service and bartending during busy evening and weekend shifts.

• Took accurate POS orders, served food and beverages, processed payments, maintained tables, and independently managed guest needs from seating through checkout.

• Trained 5 new bartenders and helped develop cocktail offerings that increased cocktail sales by approximately 10%.

• Built strong familiarity with K-town dining culture, shared-table service, and Korean food and beverage service expectations.

• Facilitated recitation sections for undergraduate courses in Mechanics – PHYS 206, Electricity, Magnetism and Optics – PHYS 207, which enhanced students' understanding and application of complex concepts.

• Designed the Data acquisition system for the SuperCDMS dark matter experiments
• Involved in the design, optimization and production of the test end of SuperCDMS dark matter experiments

• Involved in Detector Configuration and Data Quality Monitoring for SuperCDMS Dark Matter experiment
• Maintained the group webpage and computing cluster

• Optimize cooling efficiency of dark matter detector