Suzzy Tolofari
Journalist
Decatur,GA
Summary
Skilled Journalist with number years history conceptualizing and reporting on diverse stories, developing articles and investigating issues with tenacious and unwavering dedication. Versed in digital media and skilled in writing and editing pieces for print and online platforms. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Financial Correspondent
News Agency Of Nigeria
06.2010 - 09.2021
- Edited, proofread and fact-checked content for accuracy.
- Reported from field locations and wrote stories under tight deadlines.
- Researched and analyzed newsworthy events, trends, and issues.
- Covered special events and breaking news with eyes for detail and a tenacious pursuit of important information.
- Collaborated with editors and other staff members to refine story angles and content.
- Attended press conferences and other media events to gather relevant information and quotes for stories.
- Creating content for the agency's website and social media platforms, and editing audio content.
- Self-motivated, with a strong sense of personal responsibility and ability to learn quickly and adapt to new situations.
- Engaged in editorial meetings to discuss story ideas and content.
Companion Caregiver
Caroline Care Home
03.2016 - 09.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Customer Service Representative
Globacom Telecommunication
04.2009 - 05.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Investigated and resolved customer inquiries and complaints quickly.
Administrative Specialist
Budget Office Of The Federation
02.2007 - 03.2009
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Handled incoming and outgoing mail.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Education
High School Diploma -
Nigerian Institute of Journalism
Nigeria08.2011
Bachelor of Science - Economics
Ahmadu Bello University Zaria
Nigeria 06.2007
Skills
- Content writing and social media management
- AP style, storytelling, reporting and Microsoft office,
- Data entry, office management, research and SEO skills
- Analytical and numerical skills
- Interviewing, writing, recording, proofreading, and audio editing
- Organizational and time management skills, Empathy, and adaptability
- Problem-solving, hospitality, and interpersonal skill
- Excellent communication, and administrative skills
- Professionalism, and multitasking,
Certification
- Diploma Microsoft Skill
- Institute Of Chartered Economists
Volunteer
Content Writer -Abuse Refuge Organization, Ohio
Social Media Manager- Hygiene For Humanity Organization, GA
Companion Caregiver- Overcomers Christian Fellowship, GA
Administrative Support- Karibu Community Legacy, GA
Timeline
Companion Caregiver
Caroline Care Home
03.2016 - 09.2018
Senior Financial Correspondent
News Agency Of Nigeria
06.2010 - 09.2021
Customer Service Representative
Globacom Telecommunication
04.2009 - 05.2010
Administrative Specialist
Budget Office Of The Federation
02.2007 - 03.2009
High School Diploma -
Nigerian Institute of Journalism
Bachelor of Science - Economics
Ahmadu Bello University Zaria
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