Summary
Work History
Education
Skills
Certification
Hobbies and Interests
Disclaimer
Timeline
Hi, I’m

Shikha Vashistha

Jersey City,NJ
Shikha Vashistha

Summary

Detail-oriented, competent, and empathetic Product Manager with a strong ability to make critical decisions and effectively manage product roadmaps, growth, and team building. Leveraging expertise in analysis and quantitative problem-solving skills to drive company growth and implement improvements. Committed to delivering results and continuously enhancing the success of the organization. Professional Profile can be found here: www.linkedin.com/in/vashisthas

Work History

JPMorgan Chase

Sr. Product Manager/Vice President
02.2021 - Current

Job overview

  • Led AI-powered OCR transformation by integrating AWS Textract, Instabase, and GenAI LLM solutions, automating document processing and reducing manual data entry. Applied prompt engineering, fine-tuning, RAG, and multi-modal AI to elevate document classification, extraction, and reconciliation, driving 20+ YOY adoptions and processing 2M+ documents annually, saving 100K+ work hours and reducing 50+ headcount through automation.
  • Drove enterprise-wide AI adoption by implementing ML-driven document classification models, enhancing searchability, automation, and decision-making across business workflows.
  • Led large-scale document migration for First Republic & JPMC acquisition, managing the seamless transition of 12M+ documents for ~200K wealth management clients, ensuring compliance and operational efficiency.
  • Led Content creation automation tools using Inspire, streamlining document generation across key business functions (Fees, Global Shares, Credit teams), significantly reducing manual efforts.
  • Launched an in-house approval workflow platform for legal and marketing teams, simplifying template approvals and accelerating turnaround times, ensuring governance and compliance at scale.
  • Partnered with cross-functional teams, including engineering, data science, legal, Digital Channels, Operations, to develop and deploy scalable AI-driven document processing solutions, driving efficiency, accuracy, and business impact through automation.

CitiCorp Service Limited

Product Manager, Assistant Vice President
05.2018 - 12.2020

Job overview

  • Led product strategy & execution for Voice Prompt - Chatbot, Assist Edge, 2Day Onboarding, and Federated Authentication within CitiDirect Banking Evolution, driving innovation in digital banking. Defined vision, strategy, and roadmap, leading 50+ global Product & IT professionals to deliver scalable solutions. Established global product development guidelines and collaborated with UX/UI, engineering, and cross-functional teams to ensure seamless execution and user-centric design.

Infosys Limited

Business Analyst & Implementation Manager
06.2011 - 04.2018

Job overview

  • Partnered with top banks like American Express & HSBC as a Business Analyst & Implementation Manager, leading Payments & Remittance initiatives. Drove process optimization, stakeholder management, and large-scale migrations, including transitioning 20K+ Danish cards to Chip & PIN in 2 weeks and reducing credit case setups by 40% through the ‘Representments’ initiative. Led 30+ teams (~150 members) to execute high-impact banking implementations.

Education

Amrita Vishwa Vidyapeetham
Bangalore, KA, India

B.Tech. from Electronics & Instrumentation
01.2011

University Overview

CGPA: 8.0

Skills

  • Product Management & Strategy – Vision, roadmap planning, and execution
  • AI & Automation – OCR, GenAI, LLMs, RAG, Multi-modal AI, AI-driven document processing
  • Enterprise Content Management – Document extraction, classification, reconciliation, retrieval
  • Machine Learning & NLP – Model development, taxonomy classification, fine-tuning
  • Stakeholder Management – Cross-functional collaboration, executive communication, expectation alignment
  • Process Optimization & Digital Transformation – Automation, efficiency improvements, cost reduction
  • Agile & Scaled Agile Frameworks (SAFe) – Product backlog, sprint planning, iterative delivery
  • User-Centered Design & Experience – UI/UX collaboration, product usability, customer experience enhancements
  • Implementation & Change Management – Large-scale rollouts, migrations, global adoption strategies

Certification

  • MIT : Applied Generative AI for Digital Transformation
  • NVIDIA : Building LLM Applications With Prompt Engineering
  • NVIDIA: AI Infrastructure and Operations Fundamentals
  • Udacity: Generative AI for Software Development
  • Udacity: Introduction to Python Programming
  • Scaler Academy: Advanced AI & Machine Learning Course Powered with Gen AI
  • Google: Data Analytics Certificate
  • Product School: Product Manager Certification
  • Product School: Artificial Intelligence Micro-Certification (AIC)™️

Hobbies and Interests

Hobbies and Interests
  • Photography & Visual Arts
  • Exploring Conspiracy Theories & Alternate Realities
  • Content Creation for Passive Income using AI
  • Mental Health & Human Psychology
  • Community Engagement & Volunteering

Disclaimer

Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge.

Timeline

Sr. Product Manager/Vice President
JPMorgan Chase
02.2021 - Current
Product Manager, Assistant Vice President
CitiCorp Service Limited
05.2018 - 12.2020
Business Analyst & Implementation Manager
Infosys Limited
06.2011 - 04.2018
Amrita Vishwa Vidyapeetham
B.Tech. from Electronics & Instrumentation

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Shikha Vashistha