Strong leader with proven success in all aspects of rink management. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
New England Sports Center
09.2021 - 08.2023
Managed 220,000 sq. foot facility which included 10 ice rinks, function rooms, pro-shop, and 2 restaurants.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained community, customer, and hockey organization relationships.
Managed and scheduled 25 employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Responsible for ice time scheduling for local high schools, colleges, skating clubs, and youth programs.
Managed bidding and quotes for building maintenance.
Ensured that ice surfaces were maintained and in good condition.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Inventory Manager
DJD Medical Inc.
07.2019 - 09.2021
Created and updated regular inventory reports and records.
Analyzed inventory data to identify and address stock discrepancies.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Maintained sufficient inventory levels to meet customer demands at all times.
Participated in regular cycle counts to confirm accuracy of inventory records.
Monitored inventory levels to confirm compliance with company policy.
Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
Managed all shipments to hospitals and sales force in the field.
Distributed and wrote up visibility reports and weekly reports to sales reps and hospitals.
(DJD Medical Inc. was sold in 2021 and position was eliminated.)
Oversaw all department inventory management and purchase ordering to maximize department effectiveness.
Generated reports on purchasing activities to support management decisions.
Scrutinized purchasing data to identify areas for improvement and cost savings.
Assessed areas of service concern and developed improvement plans.
Monitored and evaluated vendor performance to determine compliance with quality standards.
Branch Manager
Hobart Service
07.2010 - 08.2015
Responsible
Responsible for managing all business functions of the Hobart southeat region.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Grew revenue for $1.1 million to $2.5 million.
Developed annual budget and operating plan.
Managed daily P&L reporting to Regional Director.
Resolved various issues impacting sales management and business operations.
Forecasted trends and recommended improvements based on financial risk analyses.
Assessed employee performance and developed improvement plans.
(Hobart Inc. went through restructuring in 2015 and the Providence Branch was closed and position was eliminated.)