Svenja Hellberg
New York,NY
Summary
Experienced Key Account Manager and Senior Executive with a proven track record of success and strategic expertise in the SaaS B2B Industry and Learning Solutions for Enterprise. Skilled in Sales, Negotiation, Communication, and Consulting within the Tech Industry, I always prioritize client success while maintaining high service standards and delivering with empathy and authenticity. I am passionate about continuous learning, both practical and theoretical, and I thrive in adapting to new situations with ease.
Overview
10
10
years of professional experience
Work History
Enterprise Account Executive, DACH
nilo.health GmbH
07.2022 - Current
- Prepairing business plans to facilitate achievement of goals and quotas
- Managing entire Sales cycle from prospecting to deal originantion
- Developing new sales opportunities through networking and converting
Enterprise Account Executive, EMEA
Rosetta Stone GmbH
07.2021 - 06.2022
- Strengthened communication with clients to understand their specific needs, leading to $0.5M in half-year revenue growth
- Led both local and international projects, enhancing client satisfaction
- Worked closely with clients to uncover potential service expansion areas and presented findings to the Executive Team
- Successfully scaled SaaS customer success strategies to improve overall customer retention
- Surpassed sales revenue goals by 17%
- Prepared for client meetings by anticipating questions, addressing potential bottlenecks, and providing effective solutions
Senior Key Account Management, EMEA
Rosetta Stone GmbH
03.2018 - 07.2021
- Strategically developed, supported, and expanded relationships with existing key accounts
- Consistently exceeded quarterly performance targets by an average of 21%, generating $1.5M in total revenue
- Analyzed account usage data to optimize the customer experience and increase ROI
- Identified and capitalized on up-sell and cross-sell opportunities to maximize revenue
- Built and nurtured meaningful relationships with new and existing clients
- Developed targeted campaigns to secure renewals and drive account expansion
- Managed stakeholders and led change management initiatives
Sales Manager, DACH
Fischer, Knoblauch & Co.
Munich
04.2015 - 12.2017
- Consulted on the introduction of technical infrastructure for training program delivery
- Sourced new sales opportunities through inbound lead follow-ups and outbound prospecting, including cold calling
- Generated revenue by understanding and interpreting client technical requirements, providing relevant technical information, and developing accounts in the DACH region
- Grew revenue by 24% over two years by securing new business and expanding existing accounts
Education
Bachelor's degree -
University
01.2013
Skills
- Google Workspace (Docs, Sheets, Drive, Gmail, etc)
- Solution-Oriented Approach
- Strong Curiosity & Willingness to Learn
- High Emotional Intelligence (EQ)
- Effective Negotiation & Communication Skills
- Technical Consulting & Problem-Solving
Languages
English
Full Professional
German
Native/ Bilingual
Timeline
Enterprise Account Executive, DACH
nilo.health GmbH
07.2022 - Current
Enterprise Account Executive, EMEA
Rosetta Stone GmbH
07.2021 - 06.2022
Senior Key Account Management, EMEA
Rosetta Stone GmbH
03.2018 - 07.2021
Sales Manager, DACH
Fischer, Knoblauch & Co.
04.2015 - 12.2017
Bachelor's degree -
University
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