Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Svetlana Bolshova

Palm Desert,CA

Summary

Having amassed over 17 years of expertise in the luxury industry, I am a Customer-oriented, strategic-thinker driven by a passion for delivering exceptional customer service and accomplishing the extraordinary for my collectors.


My extensive experience and expertise don't just define me as a Sales Director, but as a "Closer" in the field. Nevertheless, I also possess patience and commitment to work on long-term projects that demand time and dedication.
I thrive on embracing challenges and finding optimal solutions to ensure my collectors - who eventually become friends - are thrilled and very pleased with their purchases.

Let's connect and explore how my expertise and dedication can contribute to mutual success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Gallery Director

Elena Bulatova Fine Art
01.2021 - Current

As the Gallery Director at Elena Bulatova Fine Art, I've honed expertise in cultivating relationships with collectors and artists. Dedicated to expanding the gallery's clientele, I consistently elevate sales figures while orchestrating impactful events, marketing initiatives, and designer presentations featuring customized Photoshop artwork within our space. Developed and designed an innovative website www.elenabulatovafineart.com to showcase artwork at its best.

Notably, I spearheaded $5 million in sales at the Palm Desert Gallery between January 2021 and November 2023.

Leveraging an extensive network of clients and contacts across California, Nevada, Miami, and the USA, I've successfully organized and promoted exhibitions, events, and sales. My collaborative nature ensures seamless team coordination, delivering top-notch client service consistently.

With a proven history in Contemporary Art and Luxury Retail, my passion resonates in my deep market knowledge and unwavering enthusiasm for this field. I excel in fostering connections, maintaining robust client networks, and exhibiting exceptional communication skills alongside an efficient work approach.

  • Skills: Special Events · Exhibition Planning · Website Building · Social Media Marketing · Networking ·Team Management · Marketing Event Planning · Adobe Photoshop · Photography ·

Manager of Sales at Las Vegas - Bellagio

Tiffany & Company
04.2019 - 11.2020

Proven track record of cultivating robust client relationships, consistently exceeding monthly sales targets surpassing $100K and achieving over $250K in December.


Elevated sales by nurturing ongoing client connections, leading to a significant portion of sales stemming from repeat business. Strategically drove business growth by emphasizing key product pillars. Conducted comprehensive post-sales follow-ups to gauge satisfaction levels and identify continuous customer needs.

Gallery Manager at the Shops at Chrystals

Elena Bulatova Fine Art
08.2014 - 02.2019

Collaborated closely with the Director to oversee and empower the assigned team members at an art gallery, driving sales performance and enhancing the overall gallery experience. Managed hiring, training, scheduling, and provided constructive feedback to ensure the team consistently exceeded expectations.

Dedicated efforts to cultivate deeper relationships with customers, aiming to achieve sales targets and foster long-term loyalty.

Supported in managing and motivating a group of employees to consistently meet or surpass sales objectives. Achieved outstanding sales milestones, selling artworks and services totaling $3 million from 2017 to 2019, averaging $125,000 in monthly sales.

Facilitated impactful morning meetings to inspire the team, communicate initiatives, and propel business growth. Oversaw logistics and artwork shipments, maintaining clear communication with customers. Orchestrated art shows, auctions, and gallery events, ensuring seamless execution.

Provided complimentary in-home consultations to prospective clients, gathering ideas and promoting design services. Leveraged Photoshop skills to craft custom design artworks with meticulous attention to detail, including framing samples for visual representation.

Business Development Manager at Benefit Cosmetics

LVMH Perfumes And Cosmetics
03.2012 - 08.2014

Implemented Benefit Cosmetics sales strategies across 23 Sephora Stores in Moscow and the Moscow region, ensuring optimal visual brand representation and cohesive advertising equipment installation. Oversaw personnel training, conducting audits, and fostering expertise as a Brow Bar Expert.

Sales Manager at Piaget Luxury Watches & Jewelry

Richemont International
05.2011 - 02.2012

Piaget Luxury Jewelry and Watches brand presentation both within and outside the Boutique at #1 Department Store GUM - Red Square, Moscow for VIP Customers.

Sales Consultant

Mercury
11.2008 - 05.2011

Collaborated with esteemed watch and jewelry brands including Patek Philippe, Rolex, Zenith, Breitling, Hublot, Girard-Perregaux, Harry Winston, MB & F, Alain Silberstein, Chopard, Bulgari, Bell & Ross, DeWitt, Jacob & Co, CALGARO, Mikimoto, Graff, Pasquale Bruni, De Grisogono, Tiffany & Co, Faberge, Dupont, and Palmiero.


Sales Consultant at Tretyakov Gallery, Moscow

Ralph Lauren
05.2007 - 11.2008

Education

Master of Business Administration - Information Resources Management

Russian International Academy of Tourism
Moscow, Russia
06.2007

Skills

    1 Art Curation & Event Planning

    2 Leadership & Management

    3 Networking & Relationship Building

    4 Sales and Marketing

Certification

1. "Improving Your Listening Skills"

LinkedIn

Issued May 2020


2. "Selling with Stories, Part 1: What Makes a Great Story?" LinkedIn

Issued April 2020


3. "Selling with Stories, Part 2: Stories Great People Tell" LinkedIn

Issued May 2020


4. "Success Habits"

LinkedIn

Issued May 2020


5. "Customer Service Foundations"

LinkedIn

Issued April 2020


6. "Leading with Stories"

LinkedIn

Issued April 2020


7. "Sales Foundations" LinkedIn

Issued April 2020


8. "Being an Effective Team Member"

LinkedIn

Issued March 2020


9. "Body Language for Women"

LinkedIn

Issued March 2020



10. "Developing Self-Awareness"

LinkedIn

Issued March 2020


11. "Soft Skills for Sales Professionals"

LinkedIn

Issued March 2020

Timeline

Gallery Director

Elena Bulatova Fine Art
01.2021 - Current

Manager of Sales at Las Vegas - Bellagio

Tiffany & Company
04.2019 - 11.2020

Gallery Manager at the Shops at Chrystals

Elena Bulatova Fine Art
08.2014 - 02.2019

Business Development Manager at Benefit Cosmetics

LVMH Perfumes And Cosmetics
03.2012 - 08.2014

Sales Manager at Piaget Luxury Watches & Jewelry

Richemont International
05.2011 - 02.2012

Sales Consultant

Mercury
11.2008 - 05.2011

Sales Consultant at Tretyakov Gallery, Moscow

Ralph Lauren
05.2007 - 11.2008

Master of Business Administration - Information Resources Management

Russian International Academy of Tourism
Svetlana Bolshova