Having amassed over 17 years of expertise in the luxury industry, I am a Customer-oriented, strategic-thinker driven by a passion for delivering exceptional customer service and accomplishing the extraordinary for my collectors.
My extensive experience and expertise don't just define me as a Sales Director, but as a "Closer" in the field. Nevertheless, I also possess patience and commitment to work on long-term projects that demand time and dedication.
I thrive on embracing challenges and finding optimal solutions to ensure my collectors - who eventually become friends - are thrilled and very pleased with their purchases.
Let's connect and explore how my expertise and dedication can contribute to mutual success.
As the Gallery Director at Elena Bulatova Fine Art, I've honed expertise in cultivating relationships with collectors and artists. Dedicated to expanding the gallery's clientele, I consistently elevate sales figures while orchestrating impactful events, marketing initiatives, and designer presentations featuring customized Photoshop artwork within our space. Developed and designed an innovative website www.elenabulatovafineart.com to showcase artwork at its best.
Notably, I spearheaded $5 million in sales at the Palm Desert Gallery between January 2021 and November 2023.
Leveraging an extensive network of clients and contacts across California, Nevada, Miami, and the USA, I've successfully organized and promoted exhibitions, events, and sales. My collaborative nature ensures seamless team coordination, delivering top-notch client service consistently.
With a proven history in Contemporary Art and Luxury Retail, my passion resonates in my deep market knowledge and unwavering enthusiasm for this field. I excel in fostering connections, maintaining robust client networks, and exhibiting exceptional communication skills alongside an efficient work approach.
Proven track record of cultivating robust client relationships, consistently exceeding monthly sales targets surpassing $100K and achieving over $250K in December.
Elevated sales by nurturing ongoing client connections, leading to a significant portion of sales stemming from repeat business. Strategically drove business growth by emphasizing key product pillars. Conducted comprehensive post-sales follow-ups to gauge satisfaction levels and identify continuous customer needs.
Collaborated closely with the Director to oversee and empower the assigned team members at an art gallery, driving sales performance and enhancing the overall gallery experience. Managed hiring, training, scheduling, and provided constructive feedback to ensure the team consistently exceeded expectations.
Dedicated efforts to cultivate deeper relationships with customers, aiming to achieve sales targets and foster long-term loyalty.
Supported in managing and motivating a group of employees to consistently meet or surpass sales objectives. Achieved outstanding sales milestones, selling artworks and services totaling $3 million from 2017 to 2019, averaging $125,000 in monthly sales.
Facilitated impactful morning meetings to inspire the team, communicate initiatives, and propel business growth. Oversaw logistics and artwork shipments, maintaining clear communication with customers. Orchestrated art shows, auctions, and gallery events, ensuring seamless execution.
Provided complimentary in-home consultations to prospective clients, gathering ideas and promoting design services. Leveraged Photoshop skills to craft custom design artworks with meticulous attention to detail, including framing samples for visual representation.
Implemented Benefit Cosmetics sales strategies across 23 Sephora Stores in Moscow and the Moscow region, ensuring optimal visual brand representation and cohesive advertising equipment installation. Oversaw personnel training, conducting audits, and fostering expertise as a Brow Bar Expert.
Piaget Luxury Jewelry and Watches brand presentation both within and outside the Boutique at #1 Department Store GUM - Red Square, Moscow for VIP Customers.
Collaborated with esteemed watch and jewelry brands including Patek Philippe, Rolex, Zenith, Breitling, Hublot, Girard-Perregaux, Harry Winston, MB & F, Alain Silberstein, Chopard, Bulgari, Bell & Ross, DeWitt, Jacob & Co, CALGARO, Mikimoto, Graff, Pasquale Bruni, De Grisogono, Tiffany & Co, Faberge, Dupont, and Palmiero.
1 Art Curation & Event Planning
2 Leadership & Management
3 Networking & Relationship Building
4 Sales and Marketing
1. "Improving Your Listening Skills"
Issued May 2020
2. "Selling with Stories, Part 1: What Makes a Great Story?" LinkedIn
Issued April 2020
3. "Selling with Stories, Part 2: Stories Great People Tell" LinkedIn
Issued May 2020
4. "Success Habits"
Issued May 2020
5. "Customer Service Foundations"
Issued April 2020
6. "Leading with Stories"
Issued April 2020
7. "Sales Foundations" LinkedIn
Issued April 2020
8. "Being an Effective Team Member"
Issued March 2020
9. "Body Language for Women"
Issued March 2020
10. "Developing Self-Awareness"
Issued March 2020
11. "Soft Skills for Sales Professionals"
Issued March 2020