Svetlana Goretoy
Wellford,SC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Extensive experience in childcare, housekeeping, and administrative support, with a strong ability to manage multiple tasks in any environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Water Care Solutions LLC
Wellford, South Carolina
12.2023 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Developed project plans for various tasks assigned by upper management.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Performed basic bookkeeping tasks such as reconciling accounts payable and receivable records.
- Kept updated records of sales transactions for accurate bookkeeping purposes.
Secretary
Good Life Financial Advisors
Greenville, South Carolina
02.2020 - 05.2020
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
Server
Blue Ridge Brewery
Greer, SC
08.2017 - 01.2020
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Provided exceptional service to high volume of daily customers.
Retail Sales Associate
Old Navy, Gap
Boise, ID
07.2016 - 07.2017
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Handled customer complaints in a professional manner.
Private Nanny
Melissa Rudyi
Boise, ID
02.2016 - 07.2017
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Assisted with homework, tutoring and school projects as needed.
- Prepared meals according to dietary needs of the family's children.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Transported the children safely to appointments, social engagements or recreational activities.
- Provided positive reinforcement through rewards systems for good behavior.
Assistant Manager
Sahara Case LLC
Boise, ID
10.2014 - 08.2016
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Tampa, FL03-2025
Skills
- Bookkeeping
- Scheduling
- Memo preparation
- Letter preparation
- Filing
- Reception oversight
- Customer service
- Housekeeping
- Cooking and meal preparation
- Routine adherence
- Childcare experience
- Multitasking ability
- Adaptability
- Reliability
- Bilingual communication
Accomplishments
- Currently on the Dean's list in school.
- Trained and Mentored over a dozen employees in retail, childcare, and office administration.
- Developed and implemented a new filing system in office administration.
- Successfully potty trained the triplets I nannied.
- Introduced a new marketing campaign at my current employment.
Certification
- Pharmacy Technician License
Languages
English
Professional
Russian
Limited
References
References available upon request.
Timeline
Administrative Assistant
Water Care Solutions LLC
12.2023 - Current
Secretary
Good Life Financial Advisors
02.2020 - 05.2020
Server
Blue Ridge Brewery
08.2017 - 01.2020
Retail Sales Associate
Old Navy, Gap
07.2016 - 07.2017
Private Nanny
Melissa Rudyi
02.2016 - 07.2017
Assistant Manager
Sahara Case LLC
10.2014 - 08.2016
- Pharmacy Technician License
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
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