Svetlana Mckenly
Tampa,Florida
Summary
Dynamic and results-oriented professional with extensive experience in roles such as Assistant Sales Manager at Lucky 7 USA. Excelled in staff management and strategic planning, significantly enhancing team performance and sales outcomes. Skilled in data analysis and customer service, adept at driving productivity and achieving goals. Demonstrates a strong work ethic and exceptional organization, contributing to sustained business growth.
Overview
11
11
years of professional experience
Work History
Personal Assistant
Self-employed
04.2014 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Accomplished project deadlines by assisting with task completion whenever required.
- Kept detailed track of household and maintenance inventory and schedules.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Assistant Director
Exclusive Optical/Sunglasses Store
05.2023 - 11.2023
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Developed competitive analysis framework, enabling proactive adjustments to sales tactics and strategies.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
- Assisted sales team with completing customer transactions and managing issues.
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
- Generated sales report to help upper management make effective decisions and sales plans.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Regularly updated product inventory, ensuring availability of best-selling items for prompt customer delivery.
- Increased sales revenue by developing and implementing effective sales strategies.
Assistant Sales Manager
Lucky 7 USA
06.2021 - 05.2023
- Assisted sales team with completing customer transactions and managing issues.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
- Generated sales report to help upper management make effective decisions and sales plans.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Converted project specifications into drawings and other materials that would be used to create product.
- Established strong relationships with clients through effective communication, addressing concerns promptly and professionally.
- Managed multiple projects effectively in demanding environment with tight deadlines.
- Applied data analytics to inform design decisions, resulting in products that better met user needs.
Education
Bachelor of Science - Graphic And Digital Design
Miami International Uvnersity of Art And Design
Miami, FL05-2016
Associate of Science - Digital Media
Los Angeles ORT College
Los Angeles, CA03-2014
Bachelor of Science - Business Economics
Moscow Academy of Business
Moscow, Russia06-2009
Associate of Science - Accounting
Municipal Civil Engineering College
Blagoveshensk, Russia06-2006
Skills
- Time management
- Staff management
- Goals and performance
- Multitasking and organization
- Customer service
- Strategic planning
- Sales reporting
- Strong work ethic
- Data analysis
- Strong communication skills
- Business administration
- Creative thinking capacity
- Documentation skills
- Attention to detail
- Team operations
- Task delegation
- Appointment scheduling
- Exceptional organization
- Financial administration
- Consulting
- Microsoft office proficiency
- Social media savvy
Languages
English
Full Professional
Timeline
Assistant Director
Exclusive Optical/Sunglasses Store
05.2023 - 11.2023
Assistant Sales Manager
Lucky 7 USA
06.2021 - 05.2023
Personal Assistant
Self-employed
04.2014 - Current
Bachelor of Science - Graphic And Digital Design
Miami International Uvnersity of Art And Design
Associate of Science - Digital Media
Los Angeles ORT College
Bachelor of Science - Business Economics
Moscow Academy of Business
Associate of Science - Accounting
Municipal Civil Engineering College
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