Summary
Overview
Work History
Education
Skills
Languages
ACHIEVEMENTS
Timeline
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Svetlana Morogina

Irvine,CA

Summary

Results-driven Sales Manager known for exceptional productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and leadership, utilizing these soft skills to drive team success and exceed sales goals.

Overview

14
14
years of professional experience

Work History

Sales Manager

Nadezhda-Farm
Khabarovsk, Russia
09.2010 - 07.2016
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
  • Maintained accurate records of all transactions between customers and company representatives.

Supervisor

Three Tolstyka
Khabarovsk, Russia
10.2004 - 10.2009
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.

Sales Clerk

Three Tolstyka
Khabarovsk, Russia
07.2002 - 10.2004
  • Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
  • Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
  • Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.

Education

University Diploma - Business

Khabarovsk State University of Economics And Law
Khabarovsk
06-2006

College Diploma - Business

Khabarovsk Trade And Economic College
Khabarovsk
06-2004

Skills

  • Staff Management
  • Excellent communication skills
  • Sales processes
  • Order Management
  • Sales Reporting
  • Revenue Forecasting
  • Key account development

Languages

Russian
Native/ Bilingual

ACHIEVEMENTS

  • Two time employee of the month at Nadezhda-Farm Company.
  • Selected and trained more than 50 employees for the opening grocery store.
  • Improved product sales by 10%, which led to a 20% increase in annual revenue.

Timeline

Sales Manager

Nadezhda-Farm
09.2010 - 07.2016

Supervisor

Three Tolstyka
10.2004 - 10.2009

Sales Clerk

Three Tolstyka
07.2002 - 10.2004

University Diploma - Business

Khabarovsk State University of Economics And Law

College Diploma - Business

Khabarovsk Trade And Economic College

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Svetlana Morogina