Svetoslav Ilkov

Financials & Supply Chain Solution Lead

• Spearheaded $5M contract lifecycle management implementation for healthcare system, leading a cross-functional team of 20 members and establishing the foundation of a contracting Center of Excellence.
• Led the implementation of PeopleSoft eSupplier and eSettlements at premiere academic medical center resulting in a decrease in days payable outstanding for supplier invoices.

• Led a comprehensive assessment of the PeopleSoft FSCM landscape across Accounts Payable, eProcurement, Purchasing, Contracts, Supplier Portal, and Asset Management.
• Identified business process gaps, internal control weaknesses, and high-risk customization dependencies, delivering actionable remediation recommendations aligned with public-sector leading practices.
• Evaluated opportunities to replace customizations with delivered PeopleSoft functionality, reducing long-term support and upgrade risks.
• Presented findings and roadmap recommendations to functional and technical leadership.

• Led enterprise production support for three organizations operating within a shared PeopleSoft environment.
• Executed continuous improvement initiatives for complex custom billing and Pay/Bill integrations.
• Resolved mission-critical production issues, ensuring SLA compliance and uninterrupted financial operations.
• Oversaw 1099 processing and reporting for multiple legal entities.
• Led multiple PeopleSoft eProcurement Classic-to-Fluid migrations, ensuring functional parity, compliance, and adoption.
• Designed and implemented role-based Fluid homepages, tiles, and workcenters to improve usability and productivity.
• Defined and validated Fluid approval workflows, delegation rules, and security roles.
• Coordinated UAT, training, and change management across business units.
• Provided post-go-live functional support across Procure-to-Pay and Order-to-Cash processes.

• Led fit/gap analysis and business requirements definition for FSCM modules across a large-scale upgrade initiative.
• Evaluated and presented new PUM features to stakeholders, driving informed adoption decisions.
• Designed RICEW solutions and led discovery efforts for Kibana dashboards and operational visualizations.
• Identified and resolved critical business process gaps across procurement and financial operations.
• Designed and deployed role-based Fluid homepages, tiles, and workcenters aligned to operational roles.
• Provided support across unit, system, integration testing and production migration cycles.
• Delivered change management, training, and post-go-live optimization based on user feedback.

• Led discovery, fit/gap analysis, and requirements definition for FSCM enhancements and upgrades.
• Redesigned Grants Management to support end-to-end integration across Projects, Payables, Billing, Receivables, and General Ledger, including KPI and lifecycle reporting.
• Deployed PeopleSoft Supplier Portal Fluid for suppliers and bidders.
• Optimized approval workflows across vouchers, suppliers, and financial structure requests.
• Led Classic-to-Fluid eProcurement transformation, preserving core processes while improving usability.
• Configured Fluid eProcurement functionality, including requisitions, receipting, approvals, sourcing, and user preferences.
• Designed role-based Fluid homepages, tiles, and workcenters aligned to operational roles.
• Delivered training, change management, and post-go-live optimization.
• Supported adoption of direct connects with Apple, Amazon, and Dell.

• Led enterprise adoption of Fluid Travel & Expenses.
• Led the Classic-to-Fluid transition for ePro requisitioning, receipting, and AP payment requesting, ensuring continuity of business processes and strong end-user adoption.
• Configured Fluid eProcurement functionality, including requisitions, approvals, sourcing, and user preferences.
• Defined approval workflows, delegation rules, and security roles to maintain compliance and internal controls.
• Designed role-based homepages, tiles, dashboards, pivot grids, and workcenters across Finance modules.
• Introduced delivered configurator and event mapping capabilities to eliminate customizations.
• Led deployment of Fluid Payment Requests and additional Fluid features (COA requests, Simple Journals, Forms).
• Created QRGs and test scripts supporting new Fluid capabilities.
• Identified and resolved issues across all testing cycles.
• Provided post-go-live support across Procure-to-Pay, Order-to-Cash, and Record-to-Report processes.

• Led recovery and stabilization efforts while driving key modernization initiatives, most notably the transition from Classic to Fluid UI for eProcurement Requisitions and Expenses.
• Owned end-to-end eProcurement (ePro) Requisitioning, including requisition lifecycle design, receipt processing, budget checking alignment, and integration with Purchasing and Payables.
• Led configuration and deployment of Fluid ePro and Fluid Expenses, including:
• Fluid requisitions, receipts, expense reports, approvals, and tiles
• Homepages, navigation collections, and WorkCenter designs
• Workflow and security role alignment
• Designed and optimized approval workflows for requisitions, and expenses, ensuring compliance, auditability, and usability.
• Led change management, training, and documentation efforts supporting the Classic-to-Fluid transition, including job aids and train-the-trainer sessions.
• Conducted fit/gap analysis, created designs, and supported RICEW development where required; introduced delivered functionality to reduce customizations and improve stability.
• Provided hands-on production support and advisory guidance to business and executive stakeholders throughout stabilization and post-remediation phases.

• Led adoption of advanced Fluid capabilities, including dashboards, workcenters, pivot grids, and discussion framework.
• Enhanced Payables, Expenses, and Buyer WorkCenters.
• Eliminated legacy customizations by adopting delivered configuration and event mapping.
• Strengthened PO change order controls through enhanced approval workflow.
• Supported direct connect adoption (Amazon, Apple) and item catalog streamlining.
• Evaluated match rules to eliminate redundancy and improve control.
• Provided MTP, cutover, and production support.

• Supported enterprise Fluid UI deployment, including homepages, tiles, dashboards, and workcenters.
• Led data migration for purchase orders, requisitions, contracts, and suppliers during consolidation.
• Managed supplier portal deployment, including configuration, registration, and onboarding.
• Enhanced approval workflows for requisitioning, payables, expenses, and supplier registration.
• Led Classic-to-Fluid deployment for Travel & Expenses.
• Supported CRP, testing, and issue resolution across financial and supply chain operations.

• Led Procure-to-Pay transformation across Accounts Payable and Expenses.
• Eliminated customizations using delivered configurations and event mapping.
• Managed Classic-to-Fluid deployment for Travel & Expenses.
• Adopted Business Process Weaver for process automation.
• Led configuration and deployment of Fluid Expenses, including:
• Fluid expense reports, cash advances, travel authorizations, approvals, and tiles
• Homepages, navigation collections, and WorkCenter design
• Workflow and security role alignment
• Deployed multi-currency CDFv3 corporate travel card solution.
• Led mobile deployment strategy for Expenses.

• Led assessment, discovery, and fit/gap analysis of legacy systems and processes; defined future-state business processes and functional requirements across Procure-to-Pay, Order-to-Cash, and Book-to-Bank workstreams.
• Facilitated and led design workshops for Payables, Receivables, Billing, Cash Management, Expenses, and co-led workshops for eProcurement and Purchasing, driving adoption of delivered PeopleSoft 9.2 Fluid UI capabilities.
• Served as primary solution expert for deployment of Fluid Approvals, Expenses, Requisitions, Payment Requests, and Forms.
• Designed and delivered Homepages, Tiles, WorkCenters, Nav Collections, and Dashboards for Payables, Receivables, Billing, General Ledger, Purchasing, and Treasury to improve usability and operational efficiency.
• Led deployment of Supplier Portal for external-facing suppliers and bidders, supporting onboarding, self-service, and procurement modernization.
• Authored functional and technical design documentation and supported development of RICEW components.
• Led testing and training efforts across Procure-to-Pay, Order-to-Cash, and Book-to-Bank areas, including system, integration, UAT, and end-user enablement.
• Supported security and reporting strategic initiatives, ensuring compliance, audit readiness, and operational visibility.

• Served as Senior Procure-to-Pay Lead for a PeopleSoft 9.1 to 9.2 upgrade, supporting eProcurement, Purchasing, and Accounts Payable.
• Assessed and validated upgraded EDX punch-out dispatch integrations (Office Depot, Dell), ensuring continuity of supplier connectivity.
• Led proof of concept, design, and deployment of supplier and payment request workflows.
• Designed, tested, and supported end-to-end AP check processing, including integration and UAT testing.
• Managed integration testing, UAT execution, defect triage, and issue resolution across the Procure-to-Pay workstream.
• Defined and executed training strategy, mock cutover, and smoke testing activities.

• Led Procure-to-Pay workstream (primary AP & Expenses; secondary ePro, Purchasing, Inventory) for a PeopleSoft 9.1 to 9.2 upgrade supporting a regulated utility environment.
• Conducted fit/gap analysis of existing customizations and provided architectural guidance on retrofit versus adoption of delivered 9.2 functionality.
• Executed unit, system and integration testing of retrofitted customizations; debugged issues identified during unit and system testing.
• Supported WorkCenter and Fluid UI design and evaluated test readiness through review of test cases and scripts.
• Led procurement card deployment and supported integrated testing efforts.

• Served as Senior Procure-to-Pay Lead for a PeopleSoft 9.0 to 9.2 upgrade supporting a multi-entity water utility operating across California, Hawaii, New Mexico, and Washington.
• Led discovery, requirements gathering, and fit/gap analysis, including facilitation of 9.0 to 9.2 delta workshops.
• Defined as-is and to-be business processes, developed use cases, and authored unit, system, integration, and UAT test scripts.
• Reviewed and governed RICEW (reports, interfaces, conversions, enhancements, workflow, allocations) design and delivery.
• Created functional and technical design specifications for gaps and net-new enhancements.
• Led discovery and evaluation of Mobile Time & Expense (T&E) solutions.
• Deployed supplier registration for new and existing suppliers and bidders.
• Executed and managed unit, system, integration, and UAT testing, including defect tracking and resolution.
• Supported upgrade dry runs, month-end mock close activities, and led end-user training for Payables, Purchasing, Inventory, and Expenses.

• Delivered large-scale PeopleSoft FSCM 7.x, 8.x and 9.x implementations, re-implementations, and upgrades spanning Financials, Supply Chain, and HCM integrations across multi-entity, multi-currency, and multi-language environments.
• Served as lead consultant for end-to-end Procure-to-Pay, Order-to-Cash, and Book-to-Bank transformations, supporting organizations with complex regulatory, audit, and public-sector compliance requirements.
• Led global deployments across North America, Europe, Latin America, and Asia, including banking, payments, cash management, treasury operations, travel and procurement cards, and electronic invoicing solutions.
• Directed full lifecycle deliveries, including RFPs support, system selection, discovery, fit/gap analysis, business process augmentations, configuration, designs, testing, training, cutover, and production support.
• Modernized heavily customized legacy environments by systematically replacing customizations with delivered functionality, including early self-service capabilities.
• Led large-scale data conversions and consolidations, including 10,000+ suppliers, 5,000+ customers, and 50,000+ assets, ensuring financial integrity and continuity.
• Designed and governed approval workflows, security frameworks, and internal controls supporting segregation of duties, SOX, and public-sector audit requirements.
• Implemented and supported supplier portals, invoice scanning, and direct-connect punch-outs deployments, reducing manual processing and cycle times.
• Developed enterprise reporting using PeopleSoft Query, BI Publisher, nVision, and Cognos BI, supporting monthly closing, audit request, and executive decision-making activities.
• Led global training and train-the-trainer programs, frequently retained post go-live as the primary or sole consulting lead to stabilize production environments and mentor internal teams.