Svitlana Safina
Los Angeles,CA
Summary
Confident Massagist with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods. Knowledgeable Massage Therapist with 7 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Teaching own technique mix full body massage, with good results from students, and helping to grow together with their skill.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Massagist, Spa Therapist
Spiritual Sun
06.2022 - 10.2022
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Created marketing advertisements to increase awareness of services and boost sales.
- Welcomed clients arriving for appointments.
- Stocked treatment rooms with proper supplies.
- Educated patients on treatment options.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Massage Therapist
Universal Mix Massage
08.2020 - 02.2022
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Maintained client treatment records and designed long-term care programs for return customers.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Provided clear, concise instructions to clients to prepare for massage services.
- Educated clients on benefits of massage and recommended home care techniques.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Prepared oils and lotions for massages.
- Maintained accurate and up-to-date client records.
- Performed aroma therapies and specialized relaxation techniques.
- Researched new massage techniques and treatments.
- Performed sanitization tasks to keep massage environment clean and safe.
- Developed customized massage programs to meet unique requirements.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Analyzed postural assessments and range of motion.
- Assessed clients to determine appropriate massage techniques to apply.
- Established and implemented massage protocols and procedures.
- Collaborated with other healthcare professionals to develop treatment plans.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Administered Swedish, deep tissue and sports massage techniques.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
Massagist
You Need
05.2017 - 07.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained client treatment records and designed long-term care programs for return customers.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
- Demonstrated thorough knowledge of all salon products and services.
Massagist, Cosmetologist
Cansely
02.2016 - 09.2017
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
- Developed loyal following of clients by providing high-quality services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Demonstrated thorough knowledge of all salon products and services.
Education
Bachelor of Arts - Artist Designer, Designer Interior
Open International University For Human Developmen
Kiev, Ukraine 09.2008 - 05.2012
Level 1 - Cosmetologist
International Institute of Cosmetology "Sinchjifu"
Kiev. Ukraine 2016 - 2016
No Degree - Gua Sha Technique Specialist
You Need
Kiev. Ukraine 2016 - 2016
No Degree - Vacuum And Roller Massage in Cosmetic Practice
Sch of Massage Mastership of Vyacheslav Titarenko
Kiev Ukraine 2017.09 - 2017.09
Level 1 - Hawaiian Massage Lomi-Lomi Nui
Center For Human Development “New World”
Kiev. Ukraine 2018.05 - 2018.05
No Degree - The Most Important Problems of Patology
Society ‘Znannia” Ukraine
Kiev, Ukraine 10.2019 - 10.2019
No Degree - Applied Kinesiology
Society “Znannia” Ukraine
Kiev, Ukraine 03.2018 - 03.2018
No Degree - Anatomy And Physiology
Society “Znannia” of Ukraine
Kiev. Ukraine 04.2018 - 05.2018
No Degree - Teach The Author’s Method of Massage
Society “Znannia” of Ukraine
Kiev. Ukraine 03.2019 - 05.2019
Level 1 - Traditional Thai Massage
Society “Znannia” of Ukraine
Kiev. Ukraine 11.2017 - 11.2017
No Degree - Physical Therapy And Ergotherapy
Society “Znannia” of Ukraine
Kiev. Ukraine 11.2020 - 12.2020
Skills
- Skin Condition Diagnosis and Treatment
- Product Promotion
- Customer Consultations
- Care Regimen Design
- Hydra Facials
- Product Recommendations
- Deep Tissue Massage
- Hot Stone Massage
- Own equipment massage
- Thai yoga-massage
- Chinese massages
- Gua-sha massage
- Havaian massage Lomi-lomi Nui
- Cupping massage
- lymphatic massage
- feet massage
- Complex Problem-Solving
- Skincare Services
- Detox Body Wraps
- Excellent Team Player
- Marketing and Promotions
- Social Perceptiveness
- Detailed Instruction
- Schedule Management
- Staff Management
- Social Media Platforms
- Information Updates
- Customer Preferences
- Cellulite Treatments
- Treatment Options
- Supply Monitoring
- Spa Retail Sales
- Spa Treatment Services Expertise
- Facial Massages
- Body Shaping
- Makeup Application
- Therapeutic Services
- Aromatherapy
- Anatomy
- Kinesiology
- Cosmetology
- Scheduling
- Care Recommendation
- Hydrating Body Wrap Procedures
- Knowledge of Body Scrubs
- Photo Shoots
- Staff Meetings
- Skin Assessment
- Skin Tightening Techniques
- Individualized Education
- Administrative Support
- Critical Thinking
- Sanitization
- Physiotherapy
- Diagnosing
- Esthetics
Accomplishments
- Introducing own innovative massage techniques into the salon, it helped have more customer.
- Teaching own techniques more than for 15 students
- Supervised team of 3 staff members, help to grow them together for becone good specialist
- Resolved product issue through consumer testing.
- More than 15 techniques massage.
Hobbies, lifestyle
I have healthy care lifestyle, keeping good phyphysical condition. love to nature, hiking, meditation, healthy food, pIlates help me with that. I love reading and watching videos about health body and clean mind.
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Italian
Elementary
Timeline
Massagist, Spa Therapist
Spiritual Sun
06.2022 - 10.2022
No Degree - Physical Therapy And Ergotherapy
Society “Znannia” of Ukraine
11.2020 - 12.2020
Massage Therapist
Universal Mix Massage
08.2020 - 02.2022
No Degree - The Most Important Problems of Patology
Society ‘Znannia” Ukraine
10.2019 - 10.2019
No Degree - Teach The Author’s Method of Massage
Society “Znannia” of Ukraine
03.2019 - 05.2019
Level 1 - Hawaiian Massage Lomi-Lomi Nui
Center For Human Development “New World”
2018.05 - 2018.05
No Degree - Anatomy And Physiology
Society “Znannia” of Ukraine
04.2018 - 05.2018
No Degree - Applied Kinesiology
Society “Znannia” Ukraine
03.2018 - 03.2018
Level 1 - Traditional Thai Massage
Society “Znannia” of Ukraine
11.2017 - 11.2017
No Degree - Vacuum And Roller Massage in Cosmetic Practice
Sch of Massage Mastership of Vyacheslav Titarenko
2017.09 - 2017.09
Massagist
You Need
05.2017 - 07.2019
Massagist, Cosmetologist
Cansely
02.2016 - 09.2017
Level 1 - Cosmetologist
International Institute of Cosmetology "Sinchjifu"
2016 - 2016
No Degree - Gua Sha Technique Specialist
You Need
2016 - 2016
Bachelor of Arts - Artist Designer, Designer Interior
Open International University For Human Developmen
09.2008 - 05.2012
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