Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Svitlana Syrbu

Svitlana Syrbu

Brighton,CO

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Knowledgeable retail team member skilled at multitasking to meet store and customer needs. Experienced in organizing and restocking shelves, locating items and processing payments. Results-driven and responsive to handling different requirements. Reliable Warehouse Assistant offering 1 years of experience refilling and rotating items to maintain well-stocked inventory. Hardworking team player well-versed in cataloging and coding invoices, examining merchandise and attaching and changing price tags on items. Comfortable lifting heavy weights and training new staff in proper procedures. Decisive versed in shipping and receiving support and merchandise inspection. Familiar with inventory procedures, loss prevention and stock security. Enthusiastic personality suited for fast-paced, constantly changing environments. Reliable Warehouse Assistant offering 1 years of experience refilling and rotating items to maintain well-stocked inventory. Hardworking team player well-versed in cataloging and coding invoices, examining merchandise and attaching and changing price tags on items. Comfortable lifting heavy weights and training new staff in proper procedures. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

8
8
years of professional experience

Work History

Store Clerk

Chemistry and cosmetics
Kyev, Ukraine
02.2011 - 04.2013
  • Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
  • Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
  • Organized store shelves according to product type and size.
  • Stocked shelves with incoming shipments of products from vendors or suppliers.
  • Operated cash register in accordance with company policies and procedures.
  • Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
  • Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Utilized problem solving skills to resolve issues quickly while maintaining customer satisfaction.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Checked expiration dates on food items regularly to ensure quality control standards were met.
  • Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
  • Verified that all pricing was accurate before putting items out for sale.
  • Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.
  • Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
  • Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
  • Interacted with over 4 customers daily.
  • Monitored product inventory levels to support completion of order requests and audits.

Waitress Supervisor

Resturaunt
Kyev, Ukraine
09.2013 - 11.2014
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Assisted bartenders when needed during peak hours or when short staffed.
  • Created daily shift schedules for waitstaff according to business needs.
  • Coordinated catering services for special events such as weddings or corporate functions.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Trained new wait staff team members in proper procedures and important standards of establishment.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.

Secretary and Accountant

Alkore finance
Kyev, Ukraine
01.2015 - 11.2016
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Maintained organized filing system of paper and electronic documents.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Sent and distributed mail and parcels.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Drove customer feedback to deliver information to management for corrective action.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Monitored balance sheets and income statements to evaluate financial performance.
  • Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
  • Examined financial statements and income statements to review company's financial performance.

Private Nanny

Alien family
Kyev, Ukraine
01.2017 - 02.2019
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Facilitated safe, caring and warm environment for children to stimulate development.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Provided positive reinforcement through rewards systems for good behavior.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Responded quickly in emergency situations using sound judgment and problem solving skills.
  • Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
  • Regulated children's schedules to balance rest, learning and play.
  • Administered basic first aid techniques when needed while monitoring health conditions closely.
  • Encouraged developmentally appropriate language skills through conversation and activities.

Education

Some College (No Degree) - Kindergarten And Preschool Education

Grinchenko College
Kyev Ukraine

Skills

  • Picking and Processing
  • Stock Replenishment
  • Shipping and Packaging
  • Product Identification
  • Troubleshooting
  • Inventory Control
  • Inventory Tracking
  • Storage Organization
  • Cash Register Operation
  • Customer Service
  • Store Maintenance
  • Theft Prevention
  • Product Merchandising
  • Payment Processing
  • Cash Handling Accuracy
  • Team Management
  • Merchandise Display
  • Responsibility
  • Keeping it clean ant tidy
  • Speed
  • Friendliness
  • Desire to grow
  • Communicate
  • Punctuality

Languages

Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
English
Limited
German
Elementary

References

References available upon request.

Timeline

Private Nanny

Alien family
01.2017 - 02.2019

Secretary and Accountant

Alkore finance
01.2015 - 11.2016

Waitress Supervisor

Resturaunt
09.2013 - 11.2014

Store Clerk

Chemistry and cosmetics
02.2011 - 04.2013

Some College (No Degree) - Kindergarten And Preschool Education

Grinchenko College

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Svitlana Syrbu