Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Barista

Svitlana Zahariuk

Gresham,OR

Summary

Experienced in customer service and eager to continue growing professionally. Actively seeking a new opportunity to make a positive impact. Strong commitment to learning and passion for helping others. Strive to leave a lasting impression. Seeking to expand skill set and gain valuable experiences. Excited to contribute expertise in a role that offers room for personal and professional development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Dutch Bros
07.2023 - Current
  • Company Overview: Dutch Bros is a friendly community where I learned not just how to make coffee but how to talk to customers and how to make a good conversation with our every customer.
  • Handled cash transactions accurately while following company policies regarding cash handling procedures
  • Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
  • Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
  • Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
  • Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
  • Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
  • Dutch Bros is a friendly community where I learned not just how to make coffee but how to talk to customers and how to make a good conversation with our every customer.

Team Member

Panera Bread
05.2022 - 01.2023
  • At Panera Bread I was responsible for greeting and serving customers at first point.
  • I learned how to handle cash and cards, and I also learned how to deal and solve card problems.
  • I was responsible for preparing the dining room so that the Panera bread customers could enjoy a clean atmosphere.
  • I worked at the drive thru position where I had to work quickly and accurately, I received and prepared orders for customers.
  • I learned how to perfectly close my shift and to be honest I am really proud of myself because even my general manager told me that I am the best at closing and I am really thankful he gave me a chance to gain all this experience.

Education

High School Education -

Gresham High School
Gresham, OR
04.2025

Skills

  • Solving problems
  • Cash handling
  • Writing Skills
  • Barista Experience
  • Coffee Experience
  • Serving Experience
  • Customer Service
  • Basic Math
  • Communication
  • Flexibility

Certification

Food Handler Certification

Personal Information

Hello!My name is Svitlana and I am 20 years old.I moved to the United States in 2019. I'm currently working at Dutch Bros and here I learned how to treat customers with love. I am quick learner and I have a really good memory, and super patient with people .I am also hard worker and I do my job with passion.I like to be nice to people and treat people how I would like to be treated.I speak three languages fluently and some more languages that understand a little.

Languages

Russian
Full Professional
Ukrainian
Native or Bilingual
English
Full Professional

Timeline

Barista

Dutch Bros
07.2023 - Current

Team Member

Panera Bread
05.2022 - 01.2023

High School Education -

Gresham High School

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Svitlana Zahariuk