Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Swain Flagg

Cincinnati,OH

Summary

Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative. Reliable individual willing to handle various duties, including taking orders, cleaning workstations and monitoring cook times. Determined Restaurant Team Member with pleasant personality and desire to learn new tasks. Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Highly skilled in operating a wide range of industrial trucks and tractors, with significant experience in safely maneuvering heavy machinery within diverse industrial settings. Possess strong knowledge of maintenance protocols to ensure equipment runs efficiently, coupled with keen adherence to safety standards to minimize risks on-site. Demonstrated ability to improve operational workflows through effective communication and coordination with team members, leading to enhanced productivity and reduced downtime. Highly skilled Forklift Operator with background in warehouse operations, inventory management, and safety compliance. Strong ability to operate heavy machinery while prioritizing efficiency and adhering to safety protocols. Demonstrated leadership skills with focus on team collaboration and process improvements. Proven track record of contributing to company goals through diligent work ethic and adaptability. Cooperative forklift operator with several years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Team Member

Wendys Restaurant
Middletown, OH
10.2024 - Current
  • Operated kitchen equipment safely and efficiently.
  • Provided quality customer service with a friendly attitude.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Ensured compliance with health and safety regulations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Maintained safe food handling practices to prevent germ spread.

Forklift Operator

Baxters North America
Cincinnati, Ohio
07.2022 - 05.2023
  • Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Ensured safety procedures were followed when operating forklifts.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Reported safety and quality issues to management.
  • Inspected product load for accuracy to foster timely and complete delivery.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Tracked materials moved for stocking purposes and to complete logs for management.
  • Estimated weights, heights, and centers of balance to make precise placements.
  • Relocated goods from dock area to appropriate storage locations.
  • Transported material to correct locations and documented inventory changes.
  • Adhered strictly to company policies concerning operation of material handling equipment.
  • Positioned lifting devices to secure material or products for transport to designated areas.
  • Loaded pallets onto trailers for shipment.
  • Followed maps and GPS systems to promptly complete tasks.
  • Tied and secured loads to prevent shifting or damage to items.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Checked shipments for damaged or incorrect items.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
  • Collaborated with team members on various tasks related to storage and transport operations.
  • Operated power material handling equipment to accurately select and palletize loads.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
  • Packaged, labeled and tagged goods before transfer.
  • Scheduled or performed needed maintenance on equipment to promote longevity of use.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Moved levers or controls of lifting devices to load, unload or stack material.
  • Used handheld scanners for warehouse management system compliance.
  • Collaborated with team members to streamline warehouse operations and increase productivity.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Weighed materials or products to record data on tags or labels.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Inspected lifts before use to prevent damage to goods.
  • Ensured efficient handling of merchandise and products to maintain inventory accuracy.
  • Maintained current forklift training and certification as required by company policies.
  • Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Operated equipment and machinery according to safety guidelines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

HVAC Technician

T.G. services
Cincinnati, Ohio
05.2017 - 08.2021
  • Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
  • Coordinated with contractors and construction teams on new installations and major repair projects.
  • Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
  • Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
  • Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
  • Planned work procedures using charts, technical manuals and experience.
  • Adept at reading blue prints of electrical equipment.
  • Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
  • Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
  • Read technical manuals and schematics to understanding specific configurations.
  • Updated and maintained service records and documentation for all HVAC maintenance and repair activities.
  • Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
  • Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
  • Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
  • Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
  • Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
  • Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
  • Resolved customer complaints regarding installation or service issues in a timely manner.
  • Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
  • Maintained records of all repairs and maintenance activities for future reference purposes.
  • Provided customers with information about new technologies available for their heating and cooling system upgrades.
  • Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
  • Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
  • Loaded materials, tools and equipment on truck at beginning of each shift.
  • Collaborated with sales teams to provide technical expertise and support for HVAC product sales.
  • Disassembled units, repaired broken components and restored to operating condition.
  • Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
  • Performed routine checks on various components of the system such as contactors, relays and solenoids.
  • Tested pipe, tubing joints, and connections for leaks.
  • Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
  • Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
  • Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
  • Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
  • Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
  • Replaced worn out filters at regular intervals to improve air quality inside the premises.
  • Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
  • Documented all repair work performed on HVAC units according to company standards.
  • Tested equipment following each install to determine efficiency and proper functionality.
  • Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
  • Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
  • Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
  • Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
  • Repaired parts by using technical knowledge, special tools and soldering skills.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated a variety of machinery and tools safely and efficiently.

Cherry Picker Operator

Fastenal
Cincinnati, Ohio
07.2016 - 04.2017
  • Inspected packaging for conformance to regulations and customer requirements.
  • Assisted professionals with logistics management and delivery coordination.
  • Managed inventory levels accurately by keeping track of items moved with the cherry picker truck.
  • Operated cherry picker to move, locate, relocate, and stack material in warehouse.
  • Conducted inspections on equipment before each shift to ensure it was in good working order.
  • Monitored materials being lifted by the machine to ensure safe operation at all times.
  • Selected and transported items using forklift to complete customer orders.
  • Followed related safety regulations, contract requirements, company policies and operating procedures.
  • Promoted worksite safety by identifying hazards and reporting or correcting immediately.
  • Inspected cherry pickers daily for proper functioning prior to use.
  • Cleaned and maintained the forklift on a regular basis as per manufacturer's instructions.
  • Communicated effectively with coworkers regarding any issues or concerns related to operations of the cherry picker truck.
  • Inspected and maintained inventory of all slings, chains, ropes and shackles.
  • Provided assistance in rearranging warehouse storage shelves as needed.
  • Inspected crane mechanisms and lifting accessories to maintain functionality and identify malfunctions.
  • Collaborated with peers to complete tasks quickly.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Adhered strictly to company policies regarding safety procedures while operating machinery.
  • Cleaned and lubricated cables, pulleys and grappling devices.
  • Reported equipment malfunctions and coordinated repairs.
  • Arranged items on pallets according to size and weight.
  • Participated in training sessions conducted by supervisors for learning new tasks related to job duties.
  • Collaborated in team environment to maintain high levels of productivity.
  • Transported offloaded inventory to proper storage area in warehouse.
  • Reported any problems or malfunctioning parts observed during inspections promptly to supervisor.
  • Adjusted load weights according to specifications provided by customer orders or supervisor instruction.
  • Followed established safety protocols when working around hazardous materials or heavy loads.
  • Documented movements using computer tracking systems.
  • Maintained equipment, documented condition and performed minor repairs.
  • Ensured compliance with safety regulations while operating the cherry picker equipment.
  • Observed and followed signals of those from individuals directing moving and positioning of loads.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.

Forklift Operator

Tropicana Distribution
Cincinnati, Ohio
02.2015 - 04.2016
  • Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
  • Ensured safety procedures were followed when operating forklifts.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Reported safety and quality issues to management.
  • Inspected product load for accuracy to foster timely and complete delivery.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Tracked materials moved for stocking purposes and to complete logs for management.
  • Relocated goods from dock area to appropriate storage locations.
  • Transported material to correct locations and documented inventory changes.
  • Adhered strictly to company policies concerning operation of material handling equipment.
  • Positioned lifting devices to secure material or products for transport to designated areas.
  • Followed maps and GPS systems to promptly complete tasks.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Checked shipments for damaged or incorrect items.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
  • Collaborated with team members on various tasks related to storage and transport operations.
  • Operated power material handling equipment to accurately select and palletize loads.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
  • Scheduled or performed needed maintenance on equipment to promote longevity of use.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Used handheld scanners for warehouse management system compliance.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Maintained current forklift training and certification as required by company policies.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Performed daily equipment checks to verify proper operation and minimize downtime.
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Operated equipment and machinery according to safety guidelines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Weighed materials or products to record data on tags or labels.
  • Loaded pallets onto trailers for shipment.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.
  • Packaged, labeled and tagged goods before transfer.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Kept record of daily activities such as number of items moved or handled throughout the day.
  • Moved levers or controls of lifting devices to load, unload or stack material.
  • Collaborated with team members to streamline warehouse operations and increase productivity.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Inspected loads prior to lifting to determine weight distribution and stability.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Education

High School Diploma -

DOHN
Cincinnati, OH
10-2021

Skills

  • Food safety
  • Cross-training
  • Strong teamwork
  • Menu memorization

Certification

  • Certified Forklift Opertator

References

References available upon request.

Timeline

Restaurant Team Member

Wendys Restaurant
10.2024 - Current

Forklift Operator

Baxters North America
07.2022 - 05.2023

HVAC Technician

T.G. services
05.2017 - 08.2021

Cherry Picker Operator

Fastenal
07.2016 - 04.2017

Forklift Operator

Tropicana Distribution
02.2015 - 04.2016

High School Diploma -

DOHN

Similar Profiles

CREATE PROFILE
Swain Flagg