Swalonda Jacobs
Hiram,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RECEPTION/ADMINISTRATIVE ASSISTANT
Forrest Solutions Staffing Company
New York, NY
04.2017 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
RECEPTION/ADMINISTRATIVE ASSISTANT
Barnes & Noble
New York, NY
RECEPTION/ADMINISTRATIVE ASSISTANT
Hanagan Construction
New York, NY
RECEPTION/ADMINISTRATIVE ASSISTANT
Fleet Street
New York, NY
Education
Bachelor of Science - Communications
Rochville University
Skills
- Office Administration
- Scheduling
- Travel Coordination
- Calendar Management
- Invoice Processing
- Presentation Design
- Data Entry
- Check processing
- Research
- Meeting planning
- Reception oversight
- Cash deposit preparation
- Conference planning
- Strong Problem Solver
- Social Media Management
- Meticulous attention to detail
- Strong interpersonal skills
- Google Docs
- Customer Service
- Product branding
- Deadline-oriented
- Computer Skills
- Microsoft Office Suite
- Mail Management
- Travel Administration
- Set Appointments
- Data Collection
- Microsoft Outlook
- Business Administration
- Multi-Line Telephone Systems
- Administrative Procedures
Certification
- Certified: Event and Hospitality Management
- Certified: Network Event organizer
Timeline
RECEPTION/ADMINISTRATIVE ASSISTANT
Forrest Solutions Staffing Company
04.2017 - 03.2023
RECEPTION/ADMINISTRATIVE ASSISTANT
Barnes & Noble
RECEPTION/ADMINISTRATIVE ASSISTANT
Hanagan Construction
RECEPTION/ADMINISTRATIVE ASSISTANT
Fleet Street
Bachelor of Science - Communications
Rochville University
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