Swanny Jurczak
Phoenix,AZ
Summary
Experienced professional leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Zinqué Restaurant
02.2022 - 10.2023
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Trained new team members
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
WAREHOUSE ASSOCIATE
AMAZON
06.2020 - 08.2020
SERVER
MALEE'S THAI BISTRO
09.2019 - 03.2020
GALLERY ASSISTANT
PAUL SCOTT GALLERY
08.2019 - 03.2020
- Assisted in the successful curation of various exhibitions, ensuring proper artwork placement and presentation.
- Supported sales efforts through effective communication with potential buyers, resulting in increased revenue for the gallery.
- Enhanced visitor experience by providing knowledgeable and friendly assistance during gallery tours and events.
SERVER
CAFE BILBOQUET
05.2019 - 08.2019
Private French Tutor
N/A
02.2017 - 05.2019
- Enhanced students'' language proficiency by tailoring lesson plans to individual needs and learning styles.
- Increased student confidence in speaking French by creating a supportive and engaging learning environment.
- Taught students remotely using online video chat platform and other delivery channels.
WINE TASTING ASSOCIATE
GABRIELLA WINES IMPORTERS
01.2018 - 01.2019
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
HOSTESS
BELGIUM CAFE RESTAURANT
02.2018 - 05.2018
Education
Bachelor of Science - Anthropology
Arizona State University
Tempe, AZ12.2023
Skills
- Bilingual
- Efficient
- Attentive
- Dedicated
- Dynamic
- Multitask
- Strategic Planning
- Staff Management
Languages
French
Native or Bilingual
Spanish
Limited Working
Korean
Limited Working
Timeline
Supervisor
Zinqué Restaurant
02.2022 - 10.2023
WAREHOUSE ASSOCIATE
AMAZON
06.2020 - 08.2020
SERVER
MALEE'S THAI BISTRO
09.2019 - 03.2020
GALLERY ASSISTANT
PAUL SCOTT GALLERY
08.2019 - 03.2020
SERVER
CAFE BILBOQUET
05.2019 - 08.2019
HOSTESS
BELGIUM CAFE RESTAURANT
02.2018 - 05.2018
WINE TASTING ASSOCIATE
GABRIELLA WINES IMPORTERS
01.2018 - 01.2019
Private French Tutor
N/A
02.2017 - 05.2019
Bachelor of Science - Anthropology
Arizona State University
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