Swapna Pothana

● Test Script Development: Experienced in crafting and executing test scripts to ensure thorough testing coverage over 15 years.

● JIRA Proficiency: Experienced in utilizing JIRA for project and sprint task management, with 10 years of practical application.

● Agile Methodologies: Proficient in working within Agile SDLC environments, fostering collaboration and adaptability for 10 years.

● Test Planning and Coordination: Proficient in developing test plans and coordinating user acceptance testing activities for 10 years.

● Requirements Traceability Matrices: Skilled in developing comprehensive matrices to ensure alignment between requirements and deliverables for 15 years

● efforts using multiple frameworks such as Selenium (Java), Cypress (JavaScript), and Robot Framework (Python). By automating repetitive tasks, I improve efficiency and reliability in our testing processes.

● Integration Testing: I collaborate on integration testing of various enterprise applications like Salesforce, NetSuite, Workday, and others as part of ETL testing.This involvement ensures that our products seamlessly integrate with external systems and meet interoperability requirements

● Database Integration: I work with SQL, Redshift, and Snowflake databases to ensure smooth integration of data and validate data integrity during testing processes.

Build Deployment Process: I have experience working with the build deployment process, ensuring that software releases are deployed efficiently and with minimal disruption to operations.

● Proficiency with Tools: I am adept at using a variety of tools, including IDEs(Intellij,Pycharm,VSCode) ,source control systems(GIT/Perforce), ServiceNow instances, profilers, and system administration/Unix tools., TestRail,Jira administrationThese tools facilitate my daily tasks and enhance productivity.

● Experience in Driving Technical Discussions: Had strong experience driving cross-team technical discussions, demonstrating a solid understanding of Software Development Life Cycle (SDLC) concepts. My ability to communicate effectively with stakeholders ensures alignment and collaboration across teams.

Management Skills

● Project Management with JIRA: I oversee multiple cross-functional projects concurrently, utilizing JIRA to ensure streamlined project tracking and timely delivery of high-quality products. By effectively managing resources and timelines, I uphold the standards of excellence expected at SnapLogic.

● Root Cause Analysis and Preventative Measures: I conduct thorough root cause analyses on recurring defects, enabling me to implement proactive measures aimed at reducing future occurrences. This proactive approach enhances product reliability and fosters a culture of continuous improvement within the QA team.

● Optimizing Test Coverage: By defining clear test objectives,developing requirements tracebility matrix and prioritizing scenarios based on risk assessment, I optimize test coverage to ensure comprehensive validation of our products. I leverage tools like TestRail to administer and track test coverage effectively.

● Cross-Functional Leadership: I lead cross-functional teams with a focus on seamless collaboration and alignment towards achieving project goals. By fostering open communication and shared accountability, I ensure that projects progress smoothly from inception to completion.

● QA Dashboard Development: I develop and maintain a comprehensive QA dashboard that provides real-time insights into testing status and quality metrics. This dashboard serves as a centralized hub for stakeholders to track progress and make data-driven decisions.

● Transparency and Accessibility: I ensure that test results are transparent and accessible to stakeholders, facilitating informed decision-making. By making testing data readily available and easy to interpret, I enhance transparency and accountability within the organization.

Conducted rigorous quality assurance tests, identifying areas of improvement for

product optimization.

• Worked on Salesforce CPQ application

• Involved in developing automation solutions using tools such as Salesforce Apex,

Visualforce, and Lightning Components

• Responsible for planning and executing test strategies for Salesforce applications

• Worked closely with developers, business analysts, and other stakeholders to

analyze and debug problems, identify root causes, and provide recommendations

for resolution

• Responsible for overall quality and efficiency of the Salesforce development

process by recommending and implementing improvements in automation

frameworks, testing methodologies, and development workflows

● Elevated code quality through active participation in code reviews, offering constructive feedback for improvements where necessary.

● Promoted a culture of continuous improvement by regularly reviewing and refining QA processes, tools, and methodologies.

● Mitigated potential production issues by proactively identifying areas of risk during the development process and recommending appropriate mitigations or corrective actions as needed.

● Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.

● Worked as Global lead/Manager in QA for 3 different top module of ModelN Life sciences application, conducting and participating the regular status meeting, Creating regression planning for the whole team ,Driving the team to get the finest quality of the product

● Designed and implemented Selenium Automation Scripts to enhance user experience

● Built Packages, tested, Administered and deployed Salesforce Application and integrated with external product

● Involved in developing automation suite using QTP and doing Performance testing using LoadRunner

● Worked as a Project lead to many projects at ModelN, delivered multimillion projects with high quality

● Responsible for testing the web based applications, CMS and CRM products using Win runner

● Maintained and tested the product ZOPE content management system and developed code in python.

● Worked with Salesforce CRM product and developed and tested code using PHP and maintained the scripts using Dream Weaver

● Developed SQL Queries to verify the Backend database

● Contributed to successful product launches through rigorous testing and validation efforts.

● Implemented automated testing tools to increase test coverage and reduce manual efforts.

● Analyzed the business requirements, developed detailed test plans and created test cases in Test Director, a test management tool

● Performed Backed Database testing using SQL queries and web based J2EE applications Involved in Product Development Testing

● Proficient in using Perforce to check-in, check out and deploy the code to various Environments (Dev, Test, Stage, Production)

Involved in the integration testing, system testing, and regression testing report of the application.