Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Swapnali Hirve

Bloomfield

Summary

Dynamic Application Support Analyst with a proven track record at Tata Technologies, excelling in process improvement and requirements analysis. Expert in Java and technical documentation, I drive operational efficiency and enhance application performance. Adept at collaborating with clients to deliver tailored solutions, ensuring alignment with business objectives and maximizing user satisfaction.

Overview

11
11
years of professional experience

Work History

Application Support Analyst

Tata Technologies
Detroit
12.2014 - Current

Role Description: Executed customization and business process re-engineering initiatives, utilizing proprietary tools. Managed requirements through structured documentation and the development of deployment plans. Formulated release strategies, leveraging Tata Technologies' automotive engineering expertise.
Applied intellectual capital management practices to enhance operational efficiency.

Daily Duties:

Engaged customers to clarify requirements and implement process flows.

Designed development pipeline tailored to customer specifications.

Generated ideas for process improvements, cost-saving initiatives, and application modernization using proprietary tools.

Provided application support utilizing technical and functional expertise.

Developed code enhancements and resolved process flow issues for client applications.

Led deployment of new functionalities on client side using GitHub and Jenkins.

Created detailed design documents outlining workflows for module migration and implementation.

Reviewed peer work, facilitated demo sessions, and implemented feedback-driven changes.

Senior Software Engineer

Tata Technologies Ltd.
Pune
12.2014 - Current
  • Conducted requirement analysis and estimated efforts for project planning.
  • Developed applications, conducted unit testing, and managed deployment processes.
  • Analyzed system specifications and translated requirements into detailed task specifications.
  • Reviewed code for quality assurance and optimized performance.
  • Created Functional Design and Technical Design Documents to guide development.
  • Resolved tickets by providing effective solutions and support.
  • Participated in client meetings to gather feedback and align expectations.

Education

Master of Science - Computer Science

Pune University
Pune, MH. India
06-2013

Skills

  • Application support
  • Process improvement
  • Requirements analysis
  • Deployment management
  • Code enhancement
  • Technical documentation
  • Java professional
  • Web application development

Languages

Marathi
Professional
English
Professional
Hindi
Professional

Affiliations

  • Reading
  • Dancing
  • Music
  • Travelling

Timeline

Application Support Analyst

Tata Technologies
12.2014 - Current

Senior Software Engineer

Tata Technologies Ltd.
12.2014 - Current

Master of Science - Computer Science

Pune University