Summary
Overview
Work History
Education
LinkedIn Profile
Technicalskills
Project Management Consulting Skills
Accomplishments
Certification
Disclaimer
Timeline
Generic

SWAPNALI P. PARAB

Dombivali East

Summary

Senior Management Consultant with 7 years of experience. Proven track record of delivering impactful solutions in management consulting projects. Skilled in project management, client billing, client engagement, and cross-functional collaboration. Committed to achieving excellence in assignment quality, client satisfaction, and process adherence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

PMO LEAD

Nityo Infotech- Nuvoco Vista LTD
12.2023 - Current
  • Independently managed and collaborated within cross-functional teams on consulting projects, ensuring high-quality assignment delivery, adherence to timelines, and strong client relationships
  • Prepared and delivered reports and presentations, effectively communicating complex analyses to clients, team members and Vertical portfolio leads
  • Preparing Kick Off deck for Beginning of the projects
  • Updating BPR Documents and keeping track of the projects
  • Supported the Manager/Delivery Lead/Associate Director by conducting research, analysis, financial modeling, report-writing, and presentation preparation
  • Assisted in ensuring system compliance and internal activities
  • Successfully managed large scale programs encompassing multiple projects, ensuring successful project delivery within scope, schedule, and budget as per the Signed SOW
  • Facilitated regular stakeholder engagement meeting, presentations to provide updates, gather feedback, and address concerns, resulting in enhanced clients' satisfaction
  • Implemented project management methodologies, such as Agile and Waterfall, to ensure consistent project delivery
  • Monitored and tracked identified risks throughout the project lifecycle, proactively addressing emerging risks and implementing risk response actions
  • Monitor project progress and handle any issues that arise
  • Work with the Project Manager to eliminate blockers
  • Successfully handling ITSM tool for ticket resolving preparing dashboard and circulating it to MD on daily basis
  • Scheduling stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycle

PMO

Here Technology
05.2017 - 08.2023
  • Company Overview: Navi Mumbai
  • Handling weekly calls with Stakeholders & Updating the team through weekly meetings
  • Daily analyzing of project KPIs to know whether the project is on track or not
  • Handling the company tools like Clarity(bearing), Confluence, Kibana etc
  • Scope Planning and prioritization, Resource Planning and Cost planning of the project
  • Supervised the work of 21 team members, offering constructive feedback on their work performance
  • Giving Demo of project to clients & training to new joiners
  • Team Handling, Work Distribution & Ensuring completion in Timely Manner
  • Co-ordinated with different projects as Project Responsible and Subject Matter Expert (SME)
  • Working as an Agile scrum master to handle team activities, meeting goals, planning and future predictions
  • Navi Mumbai

Customer Service Representative

Mphasis Pvt. Ltd.
01.2015 - 06.2015
  • Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
  • Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
  • Meet call handling quotas and individual and team sales targets
  • Gather and Analise client data to identify possible products or services to recommend to management
  • Provide appropriate solutions and substitutes within the timeframes specified and follow up to ensure resolution
  • Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
  • Follow communication protocols, rules, and policies

Education

BCom -

R. K. Talreja College of Arts, Science And Commerce
01.2014

HSC -

R. K. Talreja College of Arts, Science And Commerce
01.2011

LinkedIn Profile

www.linkedin.com/in/swapnaliparab

Technicalskills

Microsoft Project, Jira, Confluence, MS Teams, Agile, Scrum, Waterfall

Project Management Consulting Skills

  • Project Reviews and Audits
  • Process Design and Optimization
  • Project Planning & Scheduling
  • MS Project, MS Office Suite (Excel, Word, PowerPoint)
  • Analytical problem-solving
  • Strategic consulting expertise
  • Exceptional communication and presentation skills
  • Client Relationship Management
  • Cross Functional Collaboration
  • Adaptability and Willingness to learn.


Accomplishments

    SPOT Recognition Award.

Certification

Enrolled for Professional Scrum Master-I.

Disclaimer

I hereby declare that all the facts and figures are true to the best of my knowledge and belief.

Timeline

PMO LEAD

Nityo Infotech- Nuvoco Vista LTD
12.2023 - Current

PMO

Here Technology
05.2017 - 08.2023

Customer Service Representative

Mphasis Pvt. Ltd.
01.2015 - 06.2015

BCom -

R. K. Talreja College of Arts, Science And Commerce

HSC -

R. K. Talreja College of Arts, Science And Commerce

Similar Profiles

CREATE PROFILE
SWAPNALI P. PARAB