Retail Customer Service Associate
FedEx
San Francisco, CA
07.2022 - 08.2022
- Greeted customers in a friendly and professional manner.
- Provided assistance to customers. Handled customer inquiries, complaints, and returns courteously and promptly.
- Maintained high levels of customer service satisfaction.
- Monitored stock levels and restocked shelves as necessary
- Demonstrated knowledge of current sales promotions, special events.
- Ensured compliance with company policies and procedures regarding safety, security, cleanliness.
- Adhered to schedules with regularity and persistence, supporting team members and filling schedule deficiencies.
- Updated databases with new and modified customer data.
