Swapriya Chintamaneni

Led efforts on various aspects of an ecommerce platform, including:

• Pricing Solutions: As part of the NAPA Online (NOL) team, supported the implementation of dynamic discounts and promotions for the Pricing Solutions initiative
• Collaborated with the pricing team to develop and integrate pricing update mechanisms within the CRS, ensuring real-time adjustments based on market trends and customer behavior for enhanced sales performance
• This increased the sale and revenue progressively
• Gift Cards: Integrated a gift card functionality to offer customers an additional payment option and promote brand loyalty
• Common Tax: Partnered with the tax team to optimize the platform's tax calculation system, ensuring precise and current tax rates across various jurisdictions for enhanced compliance and user satisfaction
• Cookie Banner: Designed and implemented a cookie banner to ensure compliance with privacy regulations and improve user experience
• Search Features: Spearheaded the development of advanced search features, including category auto-suggestions and intelligent part type selection, to elevate user experience and boost product discoverability.
• UI Feedback: Worked closely with the UI/UX team to incorporate user feedback and optimize the platform's design for enhanced usability
• Dynamic Search: Enhanced search capabilities by integrating dynamic search functionality to provide personalized search results based on user preferences and behavior
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Browse Features: Led the overhaul of part type listing pages to improve content organization and facilitate seamless navigation for users
• SEO Category Restructure: Collaborated with the marketing and business teams to restructure product categories for improved search engine visibility and organic traffic growth
• ESB Retirement: Oversaw the retirement of legacy Enterprise Service Bus (ESB) systems and transitioned to modern integration platforms to improve efficiency and reduce technical debt
• Vindecoder: Enhanced the Napaonline website by successfully integrating the VIN Decoder feature, enabling users to easily and accurately retrieve vehicle information, parts compatibility, and specifications based on the Vehicle Identification Number
• Identified plans and resources required to meet project goals and objectives
• Diligently implemented bi-weekly releases in alignment with sprint planning, successfully maintaining a flawless track record with zero instances of downtime to date
• Proven ability to communicate effectively with all levels of management and work collaboratively across functional lines to deliver high-quality solutions and meet business needs
• Successfully led multiple implementation cycles, overseeing requirements definition, solution design, testing, training, and go-live processes

• Partnered with client to define project details and establish clear goals, ensuring alignment between client and vendor
• Created Emergency response protocol process and achieved 100% SLA during the peak holiday seasons
• Coordinated with multiple teams across Geos and resolved the issues with in the SLA
• Extensive experience in SAP encompassing Sales, Finance, Procurement, Human Resources and ETL processes, with a strong focus on General Ledger(GL), Accounts Payable(AP), Accounts Receivable(AR), Sales, Inventory and Master data management
• Developed and implemented effective reconciliation processes for SAP BW Finance data, including general ledger accounts and intercompany transactions, resulting in improved data accuracy and reliable financial reporting
• Coordinated and performed year-end closing activities in SAP BW, such as balance sheet reconciliations, accruals, and journal entries, ensuring timely and accurate financial reporting in compliance with accounting standards and regulations
• Worked on Datavard NLS for data archiving processes, implementing efficient data management strategies to optimize storage and ensure seamless data retrieval.
• Proactively identified and implemented process improvements within BW to streamline financial data reconciliation, reduce manual efforts, and enhance overall efficiency and productivity
• Tracked the deliverables in line with the Client's expectation, Project plan, and scope
• This includes day-to-day operations, handling Sev1/Sev2 issues, minor enhancements, bug fixes, and monitoring dashboards for health status

• Executed multiple end-to-end weekly and emergency releases using XLR for multiple system landscapes
• Trained team members in the use of release process and code review tools, both locally and internationally
• Provided engineering leadership and mentoring, guiding team members and new hires
• Monitored SoX compliance to existing change management process; Ensured right approval process is followed for both regular and emergency changes, and follow up on non-compliant changes outside the change management process
• Orchestrated Retro meetings and fine-tuned the releases
• Achieved a high incident reduction post build with the strategic action plan
• As a lead, worked with the Offshore team on a daily basis and assign stories with respect to business needs and Onshore management prioritization
• Experience in Performance tuning of Data Loads and Queries
• Operated the Release management activities for AFS, Retail, and Converse systems
• Managed the design, development, unit, and integration testing of minor and major enhancements
• Collaborated with Functional Analysts/BSA's, Business users, Security, and Basis teams for smoother processes
• Partnered with multiple technical and functional teams as the system architecture is very complex, it involves multiple test iterations and approvals
• Responsible for managing and handling complex Nike-specific processes and tools
• Resolved major incidents, bug fixes, and business queries
• Operated the NLS archiving for all major complex solutions
• Worked with SAP and Datavard teams on multiple instances
• Responsible for resolving escalated incidents that are part of batch failures, business queries

• Performed the role of an Onsite Lead, Responsible for managing the production support engagement
• Direct teams in resolving defects managing priority severity and providing solutions for the defects
• Managed cross-functional teams, project tracking and supporting multicountry flows
• Periodic interaction and working with the change and release management teams based on the changes and priority
• Participated in testing and ensuring resolution of defects within SLA and usage of HPQC as per the client guidelines
• Collaborated with Functional Analysts, Business users, Security and Basis teams for smoother implementation of the processes
• Responsible for multi-country rollouts along with country-specific local requirements in line with core global template
• Involved in OLTP extractions from R/3 using LIS, LO Cockpit (Sales and Distribution), FI-AP, FI-AR, Generic Extractions and CO-PA Extraction
• Created RRI (report to report interface) for jumping of one Query to another Query
• Developed around 50 to 60 reports for each country based on the country-specific requirements
• Developed critical reports for OTC and Finance modules
• Technical deliverables include BEx Analyzer, Query Designer, Web Application Designer, and Publishing the reports in Portal
• Used Navigational attributes, CKF's, RKF's, Filters, Exceptions, Conditions, Jump targets (RRI), Variables/formula/CMOD etc.

• Created structure and data flow creation for Blue Print Design
• Involved in data loading and resolving the load issues
• Presentation of enhancements in CAB meetings
• Verification of all Tcodes in new systems like E2A, R2A etc
• Used BEx reporting tools for the creation and execution of queries
• Extensively worked on reporting tools BEx Analyzer, Query Designer
• Extensively worked on Oracle SQL queries and packages
• Developed the customized CA7 forms
• Extensively worked on Teradata utilities like FastLoad, Mload, Tpump etc
• Used Navigational attributes, CKFs, RKFs, Filters, Exceptions, Conditions, Jump targets (RRI), Variables/formula/CMOD
• Lead developer for the team and provided timely solutions and approaches for various business requirements
• Provided very good support for the Consol project and proactively interacted with the business users in intimating the status of the loads in case of any issues