Summary
Overview
Work History
Education
Skills
Key Highlights
Timeline
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Swathi

Summary

Detail-oriented and results-driven Software QA Specialist with 5+ years of experience in all phases of the Software Development Life Cycle (SDLC), including requirements analysis, test planning, execution, defect tracking, and test reporting. Adept at both manual and automated testing across web and mobile platforms. Skilled in working with cross-functional teams to deliver user-centric, high-quality software applications. Proficient in usability testing, system integration, and collaborating with development and business stakeholders to ensure software products meet requirements and user expectations.

Overview

6
6
years of professional experience

Work History

QA Analyst

Confidential
02.2022 - Current
  • Company Overview: A leading financial institution offering a full range of consumer banking products including mobile and online banking.
  • Reviewed user stories and participated in sprint planning and grooming sessions to ensure clear and testable requirements.
  • Tested native mobile applications on iOS and Android platforms for functionality including navigation flows, login behavior, edge-case validations, and usability.
  • Created test plans and executed test cases across multiple environments: Test, UAT, and Staging.
  • Performed end-to-end testing of the public-facing storefront website and secure member-only Voyager site.
  • Conducted usability testing and cross-browser validation across operating systems and devices.
  • Validated API responses and performed backend data checks using SQL queries.
  • Identified, tracked, and resolved bugs using Jira.
  • Collaborated with business stakeholders to clarify requirements and align test coverage.
  • Supported user acceptance testing and provided input during sprint reviews and design meetings.
  • Utilized Selenium for automation testing and initiated early-stage integration with Kobiton for mobile testing.

QA Engineer

Verizon
07.2021 - 01.2022
  • Worked on the Transport module of the FUZE initiative to automate cell site build processes. FUZE was developed as a microservices-based, nationally standardized tool for enabling Layer 1/2 connectivity of remote cell sites to the core network.
  • Participated in daily Agile stand-ups and sprint planning meetings.
  • Reviewed user stories and estimated QA efforts for each sprint.
  • Authored and executed manual test cases using QTest.
  • Triggered Jenkins builds and reviewed Git feature branches.
  • Performed backend validation with Oracle using SQL.
  • Created test execution matrices and presented QA status reports.
  • Provided demo sessions to stakeholders and collaborated with offshore teams.

QA Consultant

Vonage
03.2019 - 05.2021
  • Worked on TS Transformation to redesign the customer portal and CMS application for better user experience and third-party integration.
  • Reviewed business requirements, created test cases and test scripts.
  • Executed functional and regression tests using Jira and Google Suite.
  • Automated OLAR web app using Selenium and TestNG.
  • Used Appium for iOS and Android mobile app testing.
  • Performed cross-browser testing using BrowserStack.
  • Executed SQL queries for backend validation and API testing.
  • Participated in UAT and post-deployment validation.

Education

Bachelor's Degree - Information Technology

Skills

  • Software Test Design / Usability Testing
  • Manual & Automated Testing (Selenium)
  • API Testing (Postman)
  • Agile & SDLC Methodologies
  • Mobile App Testing (iOS & Android)
  • SQL / Database Testing
  • Jira
  • Git / GitHub
  • SharePoint / Confluence
  • Google / MS Office Suite
  • Cross-Browser & Device Compatibility Testing
  • Test case development
  • Test documentation creation
  • User acceptance testing
  • Regression testing expertise
  • Mobile application testing
  • Agile methodology
  • Requirements analysis

Key Highlights

  • Experienced in Functional, Regression, Usability, Integration, UAT, and Database testing
  • Excellent understanding of Agile and Waterfall methodologies
  • Strong communication skills with a critical thinking and problem-solving mindset
  • Proven ability to create and execute comprehensive test cases, plans, and scenarios
  • ISTQB Certified with experience testing applications across different OS, devices, and browsers

Timeline

QA Analyst

Confidential
02.2022 - Current

QA Engineer

Verizon
07.2021 - 01.2022

QA Consultant

Vonage
03.2019 - 05.2021

Bachelor's Degree - Information Technology

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Swathi